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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.3K
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Question
H26K
Why can I not purchase the New H26K receivers and activate them on my home account. My receivers are 13 years old. And with larger software updates over the years they run really slow and have gliches. This new receiver has everything I want in a receiver. It is small, fast,
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973
17
0
4k programming
I have a upgraded system that has a HS17-500 Tower, C61-W clients and a new 4k capable tv..I can see 104 thru 107 on my guide, but am unable to view programming when available..what am I missing?
Question
98
1
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Remote stopped adjusting volume and turning on tv
I have a model Vizio tv. E371VL. and I have a relatively new main genie box (less than a year). The remote stopped adjusting the volume, won't mute, and won't turn off the tv. My power and volume buttons on the side of the tv work fine. I have three dtv remotes and a new one, RC73, that I just recei
Question
1.1K
7
0
Can’t setup satellite system, can’t get to satellite signal strength page in menu to eventually connect to satellite
I have a genie HS17-500 and I can’t begin to setup my satellite connection. As soon as I turn on the power and the genie goes through all the setup phases, it stops at “Recordings” setting on the left hand side of the “settings” page after pressing menu on the remote. I therefore can’t get to the sa
Question
1.6K
61
0
Is there a way to deactivate a receiver.
Is there a way to deactivate a receiver not on your account? I called DirecTV today to authorize another receiver and they tried to activate it. After it failed to authorize, she then told me it was still activated on another account and that if I could get the owner of the account to deactivate it
Question
283
6
0
Accepted Solution
Official Solution
Winegard G2 carry out
What receiver is compatible with my Winegard G2 carry out dish?
Question
877
9
0
Accepted Solution
Must H25 be connnected to swm?
Can a H25 be connected directly to the slimline satellite? or must it be connected to the swm? Have a cable running from the satellite to a tv on patio. Does not go through the swm in the attic.
Question
82
1
0
Last chance
How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no
Question
603
5
0
Gemini remote wont turn on Vizio TV
For those who have Gemini but the remote will not turn on a Vizio TV - assuming you have already set up your remote for your Vizio TV- On your Gemini, go to Settings/Remote & Devices, then Program Your Remote. Set the HDMI-CEC Volume Control to OFF. Exit settings menu. Next, go to your Vizio
Question
490
2
0