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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

19.3K

(29771)
after a pause of tv show on direct tv dvr sound does not play when restarted

the dvr is connected to a denon receiver avr-x3700h a samsung tv is being used and the e arc is on

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3.6K

21

0

Wireless Passkey

I have a dual-band (2.4G and 5G) wireless router with 2 networks setup - one for the family devices and one for guests. The family WiFi passkey starts with a lower-case letter, which the HR44-700 claims is an "invalid character", and it makes no difference which letter I select on the DVR setup. Ho

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210

6

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Accepted Solution

Gemini audio & picture

We’ve had directv for years and in December we got the Gemini box.  It was installed by a pro- not by me!! or Directv.  The audio gets garbled- maybe 10 seconds-  for almost every show.  And today a new thing started— it has rebooted 3 times today- the picture goes black and tak

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208

8

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Required equipment upgrade or lose local channels.

I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house.  They look at it and say they can't go up there and leave.  Something to do with can't get off the ladder policy.  I'm 78 years old and can't replace it.  Directv put it where it 

Question

523

4

Which stand alone DVR receiver will work with a stand alone dish?

I have the geni system in my house and have a stand alone dish in my tiki hut (deck) that I have a H24-700 receiver. I also have a H24-700 receiver on the dock. In the boat an Intellian system. I just take the receivers with me when I use the boat or the camper use a foldout dish for it or when tail

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417

3

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Big button remotes compatible with RC82V

My mother in law has this remote RC82V and finds that the buttons are too small for her handle. Are there any big button remotes that are compatible with this remote control?

Question

83

2

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Closed

How do you fix the error “your tv does not support this program’s content protection”?

Since I upgraded to the 4K receiver I get an error message that says “Your tv does not support this program’s content protection? Replacing the tv’s hdmi cable with component cables will allow you to view the program.”  I’ve unplugged the hdmi cables and unplugged the components to no avail. I

Question

5.7K

5

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Directv Gemini disconnects from Genie 2

Hi, Recently I got the new Gemini box from Directv and added the box to the Genie 2. Before I used to have C41 wireless mini gini and had 0 disconnections. Since I got the Gemini, I've had about 16. It loses the connection to the Genie 2 and then reconnects back in about a minute. Does anyone exper

Question

1.4K

32

Acquiring guide

Getting acquiring guide message. I have rebooted using red button and it gets stuck here.  Call customer service at 772.

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989

4

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TV is freezing up

I’ve had Direct TV for 5 yrs with no problems and yesterday I upgraded to the genie 2 wireless system. And its terrible. My TV has been freezing up about once an hour.

Question

145

3

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