Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

T

3 Messages

Sunday, April 21st, 2024 7:59 PM

Hr54-500 internet connected but can’t access

We moved our receiver from one room to another.  We did all the steps to access our network with no issues.  But when we try to access (like YouTube) it keeps telling us the internet is not connected.  

ACE - Expert

 • 

20.6K Messages

7 months ago

DTV receivers can't access Youtube or any other streaming services with one exception the C71WK Gemini mini client.

3 Messages

7 months ago

I think you may be right.  Thank you so much for your patience and understanding.  You’ve been very kind to be so helpful.  


NEED HELP?