DIRECTV Equipment

Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?

We have our equipment in our RV. When we set up at our current location, our Genie wasn't communicating with the tower.  Customer Service could not help us.  My husband went online and found a solution that got it working.  But some of our recorded programs were gone, and there were

I recently purchased an AIM 1.0 Meter. It is running the latest software and I was wondering if this meter is capable of fully powering the LNB by itself or if i need to hook up the IRD to the meter as well. It is an SL3 with no multiswitch, HR54-500 and a 21 tuner LNB.

The only dealer who is listed in my area is not an authorized Directv retailer. Also, I have my reasons that I would never want anyone from that business near my house. Do I have any say as to who does the install for new service?

I had a service call scheduled for Friday, November 1 between 8-12. At 11:55 I received a call that someone would be here by 1. Finally at 3 PM a tech arrived. He said many called out because of the Dodger celebration. I was already upset because I had a contractor here who wanted to be here when th

This keeps happening. I'll be watching a recorded show and it will sound like my tv is powering off and then come right back on in the same place. There is no error message or anything else. It is happening more and more. Help please?

I am trying to delete recordings and all I get is please wait... than it seems to get stuck. I have to turn off the box to get it to stop and to be able to watch TV.  The dvr won't erase any recordings whether individually or grouped... 

Direct tv media share render changed to direct tv hr54R1 and again changed to direct tv hr 54 700. Why is that and also has open ports 80, 443, 8080, 9100, 631 has someone hacked into it

Red light on remote RC73 is constant on. not going out and the remote is not working

Can’t adjust volume on external speakers