DIRECTV Equipment

We just upgraded our DIRECTV equipment because we were having issues and were told that is what we needed to do. so now we have a new contract and still have problems. we have a genie 2 that is connected to an eero wifi extender. we only have an issue with 1 room (which is the main mini genie (with

My remote types in the letter under the number rather than the station number. How do I fix this?

this happened in Feb'24 and now again for the past many weeks - the screen goes pink and there is no audio. Only way to solve it seems to be to power cycle the mini genie. I also changed the HDMI cable from the mini genie to the TV with a more expensive one. I just called DirecTV and they say that t

Is a saved recording on a DirecTV Gemini CK71KW-400 available to other Gemini CK71KW-400 devices for the same account on the same home network?

I'm wanting to upgrade my equipment to the most recent version. I would also like to use more than 3 TV's. This is the list of equipment I currently have: Genie Gen 3, Model HR54-200 4 ea Wireless Genie Mini, Model C41W-500 Wireless Video Bridge, Model WVB2R0-34 Thank you for your assistance

I'm using a HS17 DVR server and four of the 4K mini genie clients. When scrolling thru the list of recorded programs the information for a few of the shows in the list will frequently come up blank.  If I scroll up/down the information usually returns.  This has been going on for 1+ years

Doubleplay has been activated, possibly accidentally, and I can't shut if off. You are supposed to be able to type in another channel number or select from the guide to change channels, but that doesn't work. I get a message screen that tells me I have to stop one or the other current doubleplay cha

My Gemini indicates that HDMI control is on, but I cannot find a way to turn it off. There are several posts by the top ranked experts here that CEC can cause issues, and I am interested in turning it off on my Gemini. Anyone know or succeed on this? Greg

Like many others, we too received a letter about the local channels on my SD receivers going away unless we upgrade.  We do not want or need the Genie system.  We only want to swap our 2 SD receivers for the H25 receivers.  I called them today to do this, thinking it would not cost anything, and ala

When on music channel, name of artist and song does not show up.  It will at random times - then next time I get on channel, it does not!