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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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DirecTV RV, streaming subscription

If I have the streaming subscription at home, is there a way to piggy back this with the "satellite version" with an RV receiver?

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Your TV does not support this program's content protection

Your TV does not support this program's content protection bought new 4k high speed hdmi cable got same message call directv tell me need 10 pin connector one end and hdmi other, never heard of such a cable

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Rural Satellite user and Gemini product

I am a direct tv satellite customer because I live in a rural area without high speed internet provider availability. I need a new TV, which are all 4K.  So I called Direct TV customer service to see if the Genie product I use now can supply 4K to the new TV I am considering.  Customer Se

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DirecTV Genie Remote barely works with new Samsung TV

I switched to a new Samsung TV (Q72D Series - 4K UHD QLED LCD TV) from an older one. My Genie remote barely works. Power on/off works, and the channel up/down, but not much else. Briefly the numbers will work and then they stop. The volume works that is paired with a sound bar. I reset the receiver

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Directv Remotes Question

What's the difference between the RC65 and RC66?? From what I found on the web is that there is no difference except for the cost. On DTVs web site one is $15 and $25. James

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Direct TV App cannot control the new Gemini box

I have been told by Direct TV Technical support, that you cannot control the Gemini TV box using the Direct TV app on your phone. I used to be able to change channels, ETC, on the Genie box with the App on my phone.  Not thrilled with the new Gemini box.  It is not all that it is cracked u

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Remote RC66RX

How can I manually enter code to program my remote to TCL television?

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Genie Error 5109 Use Supplied Power Supply

I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply.  I unplugged it to reset the device and when it rebooted I received the same error code?   I do not know what else to do.

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598

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Equipment

I currently have the Satellite option. Can anyone elucidate about the Gemini receiver I keep hearing about? Do I need it? Should I get it?                                              

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NBA League Pass games won't playback on DVR the next day

I have had the NBA Season Pass for over 15 years. We receive it through Directv, which enables me to record the games and watch them later. I specifically record the Laker broadcasts. In the last week I have recorded several games to watch later and the playback was blank. Only the broadcast time sh

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