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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Remote wont work with TV

My remote does not turn my TV off or on... I must do that manually...  WHY!!!   It's the standard remote you provide.

Question

68

11

0

Getting rid of over the air channels in the guide

Hello - A year or so ago I used an over the air antenna for local channels as Directv and CBS were in a conflict. On one of my Genie Mini TV's I still am showing all the 4-1, 5-1, 5-2, 7-1 etc channels.  Nothing I do corrects the guide to just show the correct HD channels (4, 5, 7) and remove

Question

47

2

0

Programing DirecTV remotes to work with Roku TV

Last year I bought a Roku TV and was able to find a code online to enable my DirecTV RC66RX remote to control the TV(power, volume, menu). I bought another Roku TV this year but I cannot find the code that will work.  Both remotes are RC66RX.  If I bring the DirecTV remote from the first

Question

56

4

0

Fox channel 5

Does anyone else have an issue with Fox 5 NY freezing and pixelating with no weather disruptions? Ive checked my signal strength and all my transponders are in the 90's + signal strength.

Question

22

3

0

Remove Dashboard

My wife is technically challenged and cannot reliably click through the dashboard. (I know just hit “OK”). Can I remove this program or step to make this process more seamless. Thank you!

Question

34

3

0

Direct TV charging $450 cancellation fee after service was sporadic and they could not fix it

Direct tv was set up on 4/10. We had difficulty with set up from day 1. We could only get 1 station and had to continually reboot after only 1 week of service. We asked them to come fix it after escalating this to get an appt.  When they finally arrived on 4/17, the technician said there was n

Question

140

11

0

Need code to manual program DTV Universal Remote for TCL Roku TV model 32S357

Unable to find code to program TCL Roku TV model 32S357. I’m programming a white RC66RX Universal remote and only need Power and Volume. Found code 12049 which will work power on/off. Tried code search, and once or twice got partial results of Pwr and vol up only but now cannot replicate. Also need

Question

35

2

0

Programming Genie Remote with Hisense 65 inch TV

I just purchased a Hisense 65 inch Google TV (65A7) and want setup the Genie Remote so it controls the TV and direct TV box on/off. I already had the Genie remote programmed with a soundbar so only needed to change audio input on TV.  When I tried programming the Genie Remote the model number

Question

44

3

0

Your DIRECTV equipment arrives, what's next?

A big smile on your face, of course! Then, click here to learn how to set up equipment with a TV, pair the remote control, and activate service.

Question

24

0

0

New card put in my DirecTV box at my motel in four rooms

I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated

Question

36

2

0

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