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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Genie 2 location
Can the Genie 2 tower be put in a room without a TV, or does it have to be in the same room as a TV? For aesthetics, I would love to stash that ugly tower away in an upstairs bedroom that does not have a TV in it, and then have only the genie minis in the actual rooms with the TVs. Any problem with
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Genie 2 noises
I am occasionally hearing faint noises coming from my receiver. It is almost as if you can hear the bass from a song being played in the far off distance. It doesn’t seem to happen all the time, but when it does it’s hard to ignore, at least for me. I know certain noises are normal, such as whirling
Question
39
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Which stand alone DVR receiver will work with a stand alone dish?
I have the geni system in my house and have a stand alone dish in my tiki hut (deck) that I have a H24-700 receiver. I also have a H24-700 receiver on the dock. In the boat an Intellian system. I just take the receivers with me when I use the boat or the camper use a foldout dish for it or when tail
Question
776
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Accepted Solution
Closed
Dish/receiver compatibility
Wondering if a directv Slimline SWM 3 LNB 3D2RBLNBR0-14 DISH is compatible with HR24? If so, does it require a SWM power inserter?
Question
222
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Learn how to connect your DIRECTV remote to TV.
Check out our helpful article to walk you through the steps.
Question
34
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RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.
I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes
Question
55
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program remote for JBL Soundbar
Good morning , I am having trouble programming the direct tv remote for my direct tv remote. It is a JBL Cinema SB120. It is not on the list that appears under programming and none of the 9 options under "I don't know" work either. HELP
Question
36
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Can't delete shows on the app
I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.
Question
447
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Accepted Solution
Returned Equipment Status
I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he
Question
62
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Gemini has error 623 everday
Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.
Question
33
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