DIRECTV Equipment

We have a Samsung Smart TV Q80BA - we have used the TV apps [youtube/mlb/hulu, etc.] for over a year without having the DirecTV box on. Lately, while using an app, the TV will randomly go to another screen where it is asking you to power on the DirecTV box.  Once we do that, then the app will

I have whole house system and occasionally get pixelation while viewing a program, but if I rewind and watch it again, the pixelation is gone. Why is this happening and how do I eliminate the problem? Thank you. I also have a soundbar. Could that be a contributing factor?

Just curious about what others think about the Gemini remote? I personally think it is a swing and a miss.  The ergonomics of it aren't good.  It has an odd shape, it doesn't feel good in your hand, the number buttons are too low on the remote and the lettering on the buttons are too dark

We are remodeling the house and will be moving our main TV from a traditional entertainment center to the wall above the fireplace where there will be no shelf for the DirectTV box. What are the requirements for connecting to DirectTV?  Can the large box be located on the other side of the roo

How many wires are required to a dish these days? Not looking for a genie system. Multiple DVRS Thanks

I like to be able to turn closed captioning on and off for different shows. However, now when I go to menu and scroll down to settings there are no options available. Actually when I scroll down I only see options for MY Library, Sports Central and TV shows. When I scroll to Movies, Apps or Settings

My guide button doesn’t work on genie remote. I did the red test button on tower and box and it still doesn’t work

All my recordings and set up future recordings are gone. I have unlimited recordings. Most recent and not 9 months old. What is the solution please?

One of my genie remotes will cease functioning if I watch the same channel for an extended time without using the remote. When I try to change anything other than the volume and power the remote is non functional. None of the other remote keys, numbers or function, work. Have to turn the box off an

Hello! I have a couple questions for you fine folks... I'm a retired computer guy so I'm technical but not very familiar with DirecTV Equipment... We are helping my parents with their situation.  They have had DirecTV for over 25 years.. perhaps closer to 30. Current equipment: HR44-500 H23-