Worst Service ever

We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only to find out after spending the day at home that the rep never scheduled us. So we got added to the schedule (4th time they should’ve come) only to never have the tech show up.  I am waiting until tomorrow for a resolution or I will cancel my service and take my business elsewhere.  We have lost money from work waiting on these technicians and no one bothers to call and communicate with you.  If you can’t show up call me and tell me don’t leave me sitting here waiting!