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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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TruTV and TCM on my accounts

On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.

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267

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Manage account

Just out of intellectual curiosity. Looking at the current offerings, I only see the choices of Entertainment, Choice, Ultimate. and Premier. What happened to Xxtra/ Preferred Xtra? 

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264

2

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Directv Website through ATT

As a DTV customer for 30 years, I've never had so much trouble accessing directv as I do now. Since it was tied to my ATT account, I can't seem to UNTIE it even though I cancelled their internet service. I have trouble getting to the page, trouble getting to perks. I can't sign in direct, I end up i

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391

4

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returned my equipment why am i getting charged a fee- 1st reason non return fee, 2nd reason returned equipment unusable??

I've have been a DIRECTV customer for about over 14 years. over that time, I've had one replacement of a DVR unit then added another DVR unit maybe 5-7 years ago.  I recently cancelled my account with DIRECTV.  It was not due to bad service or content issues.  It was just because my wife and I weren

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773

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Website issue

Since at least last Friday the manage my programming page will not load for me on the DIRECTV website. I have used 2 different browsers on my windows computer plus my iPad and iPhone

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269

6

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Need help with account in writing

I have switched from Sattelite to DIrect Stream (which has been great :) ) however I continued to get billed on both, I have stream on auto pay so no issue there, my question is, I did call, and told them I had already switched, I received a follow up email from Direct, saying they got my request,

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246

7

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DIRECTV PERKS sign up offers

I heard that some customers in ICON level, get a free movie rental when signing up for DIRECTV PERKS. Is this true? Is it for select customers or all? Is this a genuine DIRECTV invite ?

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451

1

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cancel automatic pay

Direct Tv or Att the worse customer service. I just finished talking to another one.  the username he insisted  I had to use  Embarq mail... we dont have Embarq mail for over 8 years. Does not exist.  We have Gmail... All I want is cancel for GOOD the autopay.  Can anyone h

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514

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Unhappy customer billing issues.

If it wasn't bad enough that we were out of our home 3 months due to a home fire. I suspended our service with directv during those months. Once we return back to the home, I got an $800 bill. The representative said that there was nothing they could do about it totally unfair. I've been a customer

Question

249

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Closed

No access to oxygen shows

I linked my DIRECTV provider with oxygen and when I logged in and went to the shows some of them would play but most of them would output an error saying that my Provider has not authorized me access to this content. Please tell me what I can do

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300

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