Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7685)
N
My old usage data

I am trying to get a date that my family's satelite system stopped being used. We mistakenly took our system down thinking our account had been terminated. Unfortunately we were on autopay and we did not discover the mistake until much later. If we could get the date when the system went out of use

Question

127

2

0

Need DirecTV help to prevent me from cancelling my service for good this time

I am a very long time DirecTV customer (over 20 years). This past November I noticed my DirecTV bill was over $260 per month - apparently, I had several incentives that had expired.  Before contacting customer service, I took a look at Comcast prices to compare value and found for the same cha

Question

172

4

0

Unable to login to account (I get logged out the moment I log in)

I am unable to access my account. The moment I login, I get logged out. I have cleared the cache, attempted to login using separate browsers. I changed the password. I attempted the incognito mode. Any suggestions how to address this issue? Thank you.

Question

145

1

0

Accepted Solution

Cancel

Where do I go to cancel my DirecTV subscription?

Question

151

2

0

Reward Card

It has been about 2 months since my last post, still have not received Reward Card and don't expect to, such a SCAM! As I stated before, I completed ALL requirements and will soon cancel my Direct TV service after many many years of being a loyal customer. I have been patient and waited for at least

Question

303

3

Tech No Show

They rescheduled an appt due to weather and then didnt show - that's two days off from work and my issue isn't resolved- now going into the weekend without access to football - why do I bother even having the service - at this point we only really watch football on D TV - it probably makes more sens

Question

113

2

0

Shady business

On October 25th of 2023, I cancelled my service with Direct TV. I was a loyal customer for over 17 years. On Nov 1st, I received a notice stating I owed $189 for the month of November. I called customer service twice to find out that AT&T's billing cycle goes from the 17th to the 17th of each mo

Question

152

2

0

Cancelled service 11/2021 and was still having money taken out of bank account for two years!

Has anyone had this happen!?!?!? I cancelled my service 11/2021 and was shipped the box to send the equipment back (which I did). We moved from the residence we were receiving DIRECT at. I could not continue my service at our new residence because I couldn't afford it. All my bills are directly paid

Question

387

11

0

Hi i would like 16 subscriptions

Is there a way to get 16 subscriptions and 16 boxes for satellite? and we can prepay 2 years subscription on each box do you offer a CI cam module and card for tv instead of the box?

Question

106

2

0

How to report scam calls

I found this post from Direct TV help: "We want to let you know, you can report unwanted calls and texts here Report unwanted calls & texts Keep in mind some of these calls could be fraudulent or illegal and it is almost impossible to stop them. Report offenders to help us identify and blo

Question

129

0

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...