Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(16164)

Closed

Loyal Customers get screwed by AT&T DirecTv new customer pricing????????

I am a customer since 2000, 24 years. That is loyal. I have issues that my bill every 6 months going up.  I called AT&T Loyalty to help fix my bill by threatening account cancellation. They are not offering any more promotional discounts so just accept it. However, new customers can get

Question

4.2K

63

horrible customer service. email address listed doesn't work

I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep ge

Question

42

3

0

Constant loss of signal and pixelation of picture

I have been experiencing constant loss of signal on various channels. Some channels switch to internet, but then you can't record the program. Other channels do not have an internet source so the program is not watchable. The picture keeps going to a pixelated form which is very annoying. This happe

Question

39

1

0

Where to return satellite dish?

Return satellite dish

Question

41

3

0

Closed

Can I talk to someone now via phone?

Need to return satellite dish

Question

16

0

0

What aspects of my account can I manage online?

Getting started with your online DIRECTV account is easy and fun! Check out your account overview on our website to see and update your subscriptions whenever you need. Just click here to dive in!

Question

20

0

0

Error code 818 - Won't read reciever

I am having the same issue as everyone else.  My app won't read my receiver.  It is grayed out and I have tried everything and spent hours on the phone with directv, spectrum and Verizon.  Grrrr

Question

296

2

0

Closed

AT&T DirecTV 50% Off Your Bill for 2 Years Scam

Received an automated call today stating they were AT&T DirecTV and were offering me 50% Off My Bill for 2 Years. They said to call (Edited per Community Guidelines) if I wished to take advantage of the offer. I called and it was an automated system asking me how much I paid on my bill each mont

Question

8K

5

0

Closed

Family member use of DirecTv app

Can a family member use my account on the DirecTv app.

Question

1.3K

3

0

Pandora problem

Pandora stops playing a song after 1 minute. I reset both my receiver and signed off Pandora and signed back on and still is a problem

Question

120

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?