Satellite

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c

Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box

I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text

cable/sat box will not turn on,the black remote will turn tv and small box off/on,nothing else works.brought items from home for vacation nothing works. what did i do or not do

average time to recieve answer

Ihave a directv box from home and a remote,what do i connect to box or.......

turn tv on with black geniebut,off with tv remote only.2 blue lites on genie slowly blink blue for few minutes then screen says video lost 615.remote will not pick on screen troubleshoot or Qr.press ok and blue lites start slow blinking,after several seconds screen has directv floating around screen

I have a new HR 54-500. It shows in am connected to ethernet but when I do a speed test it can't. I have unplugged, reset, several times. I keep getting a code 88

I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20