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DIRECTV STREAM

DIRECTV STREAM

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New service device Gemini Air - Frequent Black screen on TV startup

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k,  5 years old Th

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Can’t log into direct tv stream app care code 902

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

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Constant Lag/Buffering Issues

I've had DTV Stream for about six months now, accessed on multiple TV's through Apple TV modules, and for the most part no issues up until recently. Over the last month, there's been near constant issues with some of the channels with respect to lag/buffering. First it started with some live sports

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Trying to set recording of future show, but tells me “Whoops, xxxxxxxx is over”

I have a gemini box. When I try to set an advance recording of an upcoming show, the box tells me “Whoops xxxxxx is over” and it won’t set the recording. Any ideas?

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Sharing sister's account at different home

I have a used C71KW-400. How do I set it up? Do I use all her credentials and when I get my own account factory reset it and put in my info?

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directv issues with samsung tv.

Ever since the latest update to the Directv app my samsung tv has constant playback issues. When watching recorded programs, we can no longer use the 15 second rewind. If we do, it just goes back to te beginning. Also when fast fowarding we have constant issues where it goes back to the beginning or

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Freezing and Restarting Shows

So on one of my Samsung TV's the app was rolled back to the previous version which by the way works great. Now I am still having issues of freezing live tv, restarting recordings because if you fast forward too much it freezes, I get a lot of heavily congested etc, which is hilarious at 5am. Recordi

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Account

My account was under (Edited per community guidelines. Please do not post sensitive info like email, phone number, etc.) for streaming. Did it change? I can't get into my account.

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Closed

Amazon prime

Trying to access my Amazon prime on my direct tv account

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Stop home screen stream video from automatically playing

Hello - I am on DirecTv Streaming and this issue is on both my Gemini device and my FireStick. When the home screen is selected, there is a larger video window that automatically plays. Even if I'm not watching pre-recorded content, it will play whatever content/channel I last watched. I now have t

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