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UCONN women's basketball access on a new local station WWAX

WWAX is a new local channel not offered by Directv stream in Connecticut. Please add this channel so that we can watch our beloved Huskies!

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Up arrow does not open the guide

As of this week when I go into the app it says to use the up arrow to go to the guide but when I do that it just takes me to the last channel

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Payment Process

I am writing to express my dissatisfaction with my recent experience with my DirecTV account. I recently switched from your satellite dish service to DirecTV Stream, but I have encountered a significant issue regarding the payment options and service access. I was disappointed to discover that my pa

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How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastes IOS the Ipad will support?

How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastest IOS the Ipad will support?  It worked yesterday, but today it says I need to download a new version of Direct TV App.  But when I try, it says it will only work with IOS 14 or higher.  I try

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Please for the love of god, FIX THE 10-SECOND SCREEN SAVER.

We have a streaming/Genie, so nobody suggest 'disconnect the internet'.  Don't say 'turn off screen saver' in settings, it doesn't affect this feature. If you're watching a show and pause it, in 30 seconds (actually, for Christmas, it seems to be down to 10 seconds now), it goes to a screen s

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Can't disable screen saver

I have a month old Gemini box. When I'm watching something and pause, a screensaver comes on after 30 seconds.  It shows various landscape scenes that are very bright, which is a huge shock when you're watching a very dark movie or show.  I checked under Settings/System/Display and both t

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Favorites when jumping to day

If you jump to a day the guide switches to show all channels. There is no way to display only favorites when jumping to a day. This means you have to scroll through all channels which defeats to purpose of having favorites. Very annoying when trying to find a future broadcast via the guide.

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Please be careful of doing anything on your account online or your phone app, changes that occur even by mistake cannot be corrected!

I went to my account online and saw a banner which provided some promotional offers for some add ons, which I clicked on. This then took me to my account to the "Manage my TV Package". I scrolled down to see my "HBO MAX" and "Showtime" were listed at the price of $16.99 and $12.99 which I have not p

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LG Volume Control

I have several DTV Stream boxes and I'm pretty good with them however I have an issue with the one I just set up. I am using an LG TV with no soundbar (sound system) - just internal speakers on the TV. When programing the remote, it detects the LG TV as well as an LG sound bar - I don't have a soun

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Can't find profile of program to set a recording even though it's an old show

Alert: missing person's unit I was trying to search for that show and I couldn't find it to set a recording for the next season, even though it's had two seasons already and probably had a profile. I understand it takes up space to keep episodes of series in the servers but it doesn't take much spa

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NOT FINDING WHAT YOU'RE LOOKING FOR?