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Up arrow not going to guide (Roku)

I have 2 users on my account. 1 account the up arrow doesn’t open the guide. Multiple Roku devices and multiple TVs. I verified both users have the same settings. Please advise. I saw multiple other users with the same issue. No resolution. 

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Direct TV does not honor advertisement

On Direct TV website, promotion was advertised for certain premium channels to be offered free for 90 days. Called to take advantage of offer but was informed that the offer was not for me.  WHAT?!  Description said nothing about having qualifications.  False advertisement. I am obli

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Directv stream -there’s a problem with this channel.

Directv streaming service. All software up to date. Everything been rebooted/restarted. Problem persists.  Problem occurs on all devices in home including iPhone.   The problem is intermittent short outages on only the local Fox channel.   An error message displays and lasts a few se

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How to add Paramount+ to DTV Satellite Stream with Gemini

I have DTV Satellite. I installed a Gemini device to replace Roku to access streaming platforms. I can add Netflix, etc. via the Gemini Home + Apps screens. But Paramount + is not available via the Gemini apps library. How can I add Paramount+ ???

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Accepted Solution

Why Do 3 Recorded Shows Fail Playback

Main issue: AT&T Internet Air 5 GHz HUB + 2 DirecTV Gemini Dongles ... ALL 3 Re-Freshed within 1 day of Recording ... 2 Fox ntwk (chan 6)  shows Tuesday of this week ((Edited per community guidelines) in a Small Town & Accused) recorded but TIME-OUT looking for the Playback data. Today (Thurs) Motor

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UX Suggestion (ex-Dish user)

Just moved from Dish, loving the system, I have one suggestion that would significantly improve the experience and shouldn't be hard to implement:Currently, when looking for a program description (more info), you have to hit the "..." button, navigate through another menu for more information, selec

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Cannot locate WMUR

Charlestown, NH here. Looking for local station WMUR, since Disney dispute has supposedly been resolved. Any info?

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Missed the End of a game

I recorded the A&M v South Carolina game on ABC, and the last two minutes didn't record. This is the 3rd time this has happened, and it seems to always be games on ABC. Why can't we extend recordings like I could before I "upgrading" to this service. I had U-verse, and just always extended spor

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The DIRECTV app will not load on my TCL Roku TV

From the menu of channels or apps DIRECTV, which is worked for four years on this TV will no longer open… It’s clear it’s selected… You can see it spinning as it’s trying to load the app… And then it just doesn’t load and goes back to the home screen and all of the icons… I uninstall the app and rei

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Closed

Repetitive commercials

There's an issue with repetitive commercials. Surely there's a way to stop this. What determines a commercial vs a simple commercial break screen with music? Examples of repetitive ads: A message from NHTSA Feeding America These play the most often and frequently are back to back. In the span of

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NOT FINDING WHAT YOU'RE LOOKING FOR?