DIRECTV STREAM

Hi - I received a phone call this afternoon from 480-602-9049. I answered because I thought it was someone else and they said they were from Directv and were trying to get me back as a customer since I've been such a loyal customer in the past. They asked me what services I'm using now and tried to

We have a Directv account which includes being billed monthly for MAX. I want to stream MAX on both my TV's. On one of our TV's there is no problem. On my other TV, starting a few days ago it says I need to "Connect my provider". It says I need to go the URL Max.Com/providers and enter my code. I en

Direct Stream needs to correct the recording features. Let us start a recording a few minutes before a show/event starts as well as adding an extension time to the recording (that is how other providers do it).  For example when recording a sporting event that runs 7pm to 10pm but the game tak

I'm new to the DirecTV family, having spent the last 20 years using TiVo via a cable provider. The over-the-phone sales rep from DirecTV sold me that the user experience on a Gemini unit would mirror what I loved most about TiVo. It most certainly does not, but I'm willing to be patient if there is

Viewing screen with Direct TV app on Motorola g7 shows pixelating green. All other video apps on phone work great.  What is the solution.

Since the last update Wednesday (11/10/22) night, when watching live TV with a browser, the right scrollbar on the browser does not disappear when watching in full screen mode.   This is a new behavior and didn't occur before the update.   Have tried multiple computers and browsers an

My mother in law has dementia and needs a very simple, large button remote to control her Gemini system in her assisted living apartment. The facility just dropped all the provided TV and forced us to get our own. She has ATT internet so we added DirecTV gemini. She cannot use the provided remote.

If the package included the Diginets and locals, it would be perfect.  

I'm watching a basketball game, and there is this annoying message across the middle of the screen saying, "Activate Sports Mode now" Press and hold OK for stats, updates, and more. I do not want to use Sports mode. I just want to watch my show. How do I get rid of that annoying message. I trie

I recently changed internet providers and am using a new router, but continue to use the same EERO boxes I used with my previous provider. I switched from Mediacom cable internet to Optic Communications fiber optic internet.  Ever since the switch, my Directv Stream service is not working. &nb