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DIRECTV STREAM

DIRECTV STREAM

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DirectTV Stream Resetting/Buffering only on Samsung TV's?

I have a Samsung TV that is less than 3 years old. When I use DirectTV Stream, the screen buffers and/or resets frequently. Example: I start a recording, 10 minutes in the recording resets and takes me back to the beginning of the episode. This happens 3-4 times in an hour episode. Or, I am watching

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Credit for Disney dispute via tvpromise.com site

I applied for a credit when it was first announced through the tvpromise.com website of $20 due to the Disney dispute. When this was raised to $30, I once again visited the site and it informed me that I was already enrolled for the $30 credit.  Were these credits supposed to appear immediatel

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New service device Gemini Air - Frequent Black screen on TV startup

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k,  5 years old Th

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Wrong local channels

I have my home location set properly to my billing address in Dallas and when I am at home I get the Dallas local channels. The problem is when I am away from home I am getting alternative local channels.  Why is this the case and how can I correct it so that I get the Dallas channels when I t

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Volume runaway

Using Directv Genie Hisense TV and Yamaha RX-A880. When I increase volume using the Directv remote it runs away...I mean after I release the toggle to stop increasing it goes WAY TOO HIGH. When I turn off CRC then it won't do anything. TV is using HDMI3 and audio is using fiber optic port.

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DirecTV streaming service

I’d like more information on DirecTV streaming services. How does it work.

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DIRECTV Stream (no contract)

Considering DirecTV stream (no contract) and cancelling YouTube TV. Is the Choice package $115 +$15 sports pac per month?  Seems like $564 more per year for the service is a little high.  But I could be misreading the offer.

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Accepted Solution

Official Solution

"Are you still watching?"

I get this question often when I leave my TV on any ONE channel for several hours (usually 4 hrs)...and there's a count-down clock running that means the system is going to shut me down or change the channel if I don't respond within the next few seconds. WHAT THE (Edited per community guidelines

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I’d like to talk to support

I’d like someone to contact me on your terms of service, cancellation policy and missing information in your terms of service online agreement

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Recording new episodes

On my set-top box, I click on a tv series, click on 'Recording', then 'Only New Episodes', then 'Record as is", but DirecTV records older episodes as well. Why?

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NOT FINDING WHAT YOU'RE LOOKING FOR?