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M
Gemini

Why does the power light go off on the Gemini dongle and tv says no connection

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Osprey freezing out of DirecTV Inserted Ads

I've seen this posted before (including myself) regarding the picture freezing whenever DirecTV inserts commercials in network programming. For me the issue is getting worse. It happens on numerous channels where an inserted commercial will run to the end but then freezes. I've hit rewind briefly an

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29

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Not recording full programs

I am streaming Durect tv. Several times i have set programs to record only to have the recording stop prior to recording the full program. This has happened mostly with sports programs with extended play times. Very frustrating to miss the crutial play after watching two and a half hrs of play.&nbs

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43

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Ability to hide items on the channel guide

Is there a way to hide channels on the Guide? As a convert from uverse to direct TV one nice feature of uverse was the ability to hide channels. The list of channels is so long and there are many that I will never want to watch. It is nice to have something between Favorite and All to manage the lis

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Auto Extend Fail

I missed the very end of the Lakers versus Bulls game tonight. This Auto extend so-called feature fools you into thinking you're going to record the entire game. Why am I paying for such an expensive service when it fails? The only reason why I even got DirecTV stream is for these basketball games.

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Closed Caption

After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?

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MLB Network

Is anyone having a problem watching MLB games on the app? I have the choice package and I'm locked out of the MLB games.

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59

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Can you pair a RC82V remote directly to a Frame TV?

I googled that the RC82V remote worked well with DirectTV Streaming and bought one to pair to my Samsung Frame TV. The pairing instructions state: 1.) Press and hold REWIND and FAST FORWARD at the same time for 3 seconds until the visible LED's start flashing  2.) Enter digits 961 followed

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616

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gemini air not pairing

why is my gemini air not pairing with my Vizio soundbar? I was able to pair no problem with previous boxes.

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293

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Device return

Hello All: Back in Feb 2025, my device stopped working. I called, they sent a replacement. I then returned the broken one with the provided label. Recently, I noticed that I was being charged $7.00 per month for the device I returned. My account still says that I have two devices. I called Cust. Ser

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