U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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2G network for TV

I am trying to connect a Logitech harmony hub to by Vizio TV. I am having some problems finding my TV device and I was advised by Logitech that I needed to have my TV on the 2.4 G connection. I can see that my TV is on the 5G network. I believe I can use Band Steering to move it to 2.4 but I don't s

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When will the promised Uverse Set Top Box (Receiver) replacment be delivered?

Twice I've been promised a replacement for my defective VIP1200 U-verse receiver, but a new box has never been delivered. The first time I contacted AT&T was a couple months ago - went through all the testing to confirm it was defective and then was promised a replacement. When I followed up on that

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Lost Recordings on U Verse

We had 40 recorded programs to be watched. Over a period of three days, they began to vanish until all of them were gone.

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Lost Recordings on U Verse

We had 40 recorded programs on U Verse DVR. Over 3 days they began to vanish until all of them were deleted.

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FEC and CRC Errors

Hello. We’ve been experiencing loss of wifi signal and pixelation and freezing on our TVs since last year. Three techs came out last year and changed equipment except our DVR. Lately, Wifi signal is dropping frequently and tv intermittently freezes/pixelates. When I call for support we’re told our l

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uverse tv say network setting changed, will restart in xx minutes. I did not change anything.

What has caused this? I see the problem occurred years ago to several posters but AT&T never replied to them.

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Sound issues, unable to adjust using remote.

Changed remote to a new one did not change anything. Would like to have someone come out for a service call. I have rebooted the entire system and the specific TV and its box without any success.

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Gateway address

I need to enter the “Gateway” number into my Samsung TV in order to re-establish my internet connection to the TV. The internet is working everywhere else in the house except this TV. The error message is that the Gateway (which currently shows 0.0.0.0) isn’t valid. Any suggestions? Thank you!

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Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote?

Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote? I have unplugged & rebooted both my gateway modem and individual box on the TV. This is a secondary TV not our main TV. I can't access the Guide, Menu or change

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U-verse TV stops every 6-7 minutes since installing ORBI RBR850.

uverse tv stops every 6-7 minutes since installing ORBI RBR850. Any fix?

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