
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Official Solution
Do I have to replace ven 501 wap with vap2500?
I have 2 wireless stbs. #1 is a isb7005 #2 is a VIP2500, and a VEN501 wap. The VIP2500 burned out, so at&t sent me a replacement vip2500, they included a VAP2500. I setup the vip2500 and it works fine with my old ven501. When my other vip2500 burned out 2 years ago and they replaced it with the isb7
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567
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U-Verse TV box displays Red X and 8 Error
I've gone through all the steps in this link (https://forums.att.com/conversations/uverse-tv-dvr-receivers/red-x-and-8-underneath/5defd6d4bad5f2f6064dab94?source=ESSZ0SSPR00facsEM&wtExtndSource=20190614232831_U-verse%20TV%20DVR%20&%20Receivers_Wireline_LITHIUM_2405289432#M12005) 5 times, and the box
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1.2K
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AT&T U-verse DVR not recording scheduled series
We have AT&T U-verse with one hard wired receiver and one wireless receiver. When attempting to set up a recording schedule for a TV show series, in this case "Jeopardy," I can set up the schedule but the DVR does not record the show. I've rebooted, reset, etc. but result is the same.
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139
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I cannot have an outside disc, what TV service is available for me?
Cannot have a disc outside what kind of service can I get
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697
7
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Large buttons on the remote
I have in laws who are 100 and 94 years old. The buttons on the Uverse remote are very difficult for them to see, and also to navigate. They just want to watch TV, and mostly news shows. I called AT&T and they said they only have 3 remotes and none of them had larger buttons. They also said there wa
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492
11
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Have two ATT boxes. Which one do I replace?
I have two ATT boxes in my home currently: VIP2250 ISB7005 Having problems with intermittant signals. ATT sent me a new VIP 2262 box. Which one should I replace?
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388
4
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AT&T now shipping "refurbished" remote controls, gross
AT&T just keeps finding ways to be even cheaper, and really just be pennywise and pound foolish. I got a replacement STB("refurbished" like all equipment now) and it came with a "refurbished" remote control. I use the word "refurbished" in quotes because I'm fairly certain at&t does the bare minimum
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46
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Accepted Solution
Official Solution
Equipment Turn In
I am currently have Internet 1000 and until recently had U-verse TV. I cancelled the U-verse TV service and turned in my equipment via UPS as instructed by the AT&T representative. I received an email today telling me that two of the items had been received and another email telling me to turn in th
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416
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black screen
I have a Samsung Smart TV. It works fine for services like Netflix, but when on HDMI1 I get only a black screen.
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131
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Red x on TV after power surge
This happened a couple of weeks ago and all we could get was a red X on the screen and No Signal. The telephone support person said the DVR needed replacing. A technician was sent to replace it, had everything working fine, then tonight there was another power surge and the same thing happened again
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