
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.2K
All
Question
How To Hard Wire U-verse ARRIS Wireless TV Receiver?
Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3) wired U-verse AT&T U-verse VAP2500 Wireless Access Point wirelessly feeds two ARRIS Wirel
Question
198
2
0
Accepted Solution
Official Response
One receiver does not work
i have removed the ATT WAP and installed a NetGear R6400 for a stronger wi-fi signal in my office. I have a wireless tv box that will not display the pic for more than 10 seconds then shows signal lost. I can reset and pic comes back for about 10 seconds. The wi-fi green indicator lights do light up
Question
878
10
0
Ethernet connection
How to get the IP settings to manually add to my smart tv? It will no automatically update IP settings.
Question
23
1
0
Volume issues
The volume is much lower when watching U-verse than when using the tv apps to stream. Huge differece
Question
49
1
0
Dvr recordings
Recording space says 75% full but I don’t fave anything recorded. How do I clear it
Question
89
3
0
Accepted Solution
Official Response
Can you transfer recordings between DVRs?
Can you transfer recordings between DVRs?
Question
120
1
0
Playback of recorded shows frequently freezes
A screen pops up saying "STOPPED - Network problems have stopped this stream. The program is not currently available for playing."
Question
63
1
0
U-Verse Guide Not Updating
I have been having issues with my U-verse Guide not updating off and on for several months. A technician came out on 4/19 and replaced my gateway and my receiver (DVR). When that didn't resolve the issue, I was told the issue was an "outage" which had nothing to do with my equipment, and they were w
Question
160
2
0
Dvr doesn’t play
On main tv there’s a red X with the number 1 beneath it. No picture. Other TVs work but won’t play the dvr
Question
93
9
0
Accepted Solution
Official Response
Do I have to replace ven 501 wap with vap2500?
I have 2 wireless stbs. #1 is a isb7005 #2 is a VIP2500, and a VEN501 wap. The VIP2500 burned out, so at&t sent me a replacement vip2500, they included a VAP2500. I setup the vip2500 and it works fine with my old ven501. When my other vip2500 burned out 2 years ago and they replaced it with the isb7
Question
546
3
0