U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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WAP and 2.4GHz WiFi interferrence

When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.

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76

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Official Solution

Eero and U-verse wap

We have a spot in our house that is a good distance from our existing U-verse Wireless access point (WAP) …Would plugging a second WAP supplied by U-verse into one of my Eeros extend or strengthen the WAP signal….

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113

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The Dreaded Red X

I have had a Samsung TU69OT for 5 months and have it connected directly to the UVerse cable box using an HDMI cable. There was a power outage for 12 hours today. Once the power came back on, all three of the lights on the cable box turned on and will not go off. I have access to all the apps on

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93

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DVR not recording series

Why has my DVR stopped recording shows programmed as series recording new shows? I have to manually record each show. And don't suggest the normal "reset the box" or "unplug it and plug it back in". Already tried that.

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112

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On Demand Error Code 0 - Failed to load resource

When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?

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157

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U-verse Receivers

How many receivers are included with the U-Family package? Thank you!

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315

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DVR/receiver loses current time. rewind history resets, recording stops

Watching live stream TV (DVR is also active, recording) during the day. The picture suddenly jumps and the time shows 1AM. There is no rewind history and the current recording ends (no surprise since it thinks it is now a different time). Subsequent recordings don't start, of course. Restarting the

Question

48

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how to unzoom guide

my guide is zoomed in and would like to fix, also when fast forwarding also zoomed and unable to red

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199

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Accepted Solution

Official Solution

UVerse stop recording "any day, any time" scheduled shows

UVerse stopped recording "any day, any time" shows. For same day series must separately set time for each episode. For other series, must set actual time.

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80

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Official Solution

Watching U-verse on iPad

Why can I no longer watch live tv through the U-verse app? It will only record.

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78

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