U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.2K

(1290)
Uverse downgrade

It is so sad that I can’t do anything in an old lady to get help with changing my U-verse service..something simple probably to do..instead of asking me what I wanted.. I was given 300 channels.. I have tried everything for help

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416

6

0

Accepted Solution

Official Solution

White cloud on tv screen

Could my old receiver be the cause of the white cloud on my tv screen?..online research list this a possible cause

Question

139

4

0

ATT Uverse receiver Arris VIP 2262 flashing lights

Replacement receiver works normally, but when not used for a while, it displays flashing green & red lights. I assume this means something has gone wrong. But I can't find a troubleshooting guide to tell me what the error is. So, I just push the power button to reboot, and the lights stop flashing.

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1.3K

6

0

HD CHANNELS KEEP FREEZING

I have 3 DVRs in different rooms. Several HD stations keep freezing and then I flip the channel and flip right back and I get it back but only lasts about 2 seconds before it freezes again and have to flip channels again (freeze-flip-freeze-flip.......) . I can't be flipping the channel every 2 seco

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415

3

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4k capability

Does ATT have a 4k cable box?

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797

2

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Cisco replacement uverse box connects to wifi but not tv

Replaced receiver (old one died). Seems to be correctly hooked up but the screen has the uverse logo and the spinning ball going for 45 minutes or longer. No error message just that rotten spinning ball.

Question

100

1

0

U-verse app

My U-verse app is no longer connecting to my gateway. I’m trying to use it as a remote (used to work) and it no longer does. I’ve uninstalled/installed the app, rebooted gateway, rebooted phone…. Signed out/in. Any suggestions?

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107

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Closed

Message for RaidenB following our exchange on Reddit earlier this week and last week

@Raiden , @Raiden1803 , @raiden02 , @Raiden79705 , @raiden2a , @raiden, Hello again, RaidenB! Thanks for offering to help in this thread. The fault went away for four and a half days. But it has re-appeared and we are now regularly losing connectivity completely. After the field tech, Frank, install

Question

171

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Accepted Solution

Official Solution

U-verse DVR Recording Space

My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.

Question

167

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0

Closed

Suspended service reactivated without concsnt!

Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and

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80

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