
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Returned Equipment charge
I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur
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Distance Limit on wireless receivers from WAP
Wanting to add 2 more wireless receivers for a total of 3. What’s the maximum distance from the WAP that the receiver can be used?
Question
195
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WAP and 2.4GHz WiFi interferrence
When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.
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110
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Accepted Solution
Official Solution
Eero and U-verse wap
We have a spot in our house that is a good distance from our existing U-verse Wireless access point (WAP) …Would plugging a second WAP supplied by U-verse into one of my Eeros extend or strengthen the WAP signal….
Question
146
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The Dreaded Red X
I have had a Samsung TU69OT for 5 months and have it connected directly to the UVerse cable box using an HDMI cable. There was a power outage for 12 hours today. Once the power came back on, all three of the lights on the cable box turned on and will not go off. I have access to all the apps on
Question
125
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DVR not recording series
Why has my DVR stopped recording shows programmed as series recording new shows? I have to manually record each show. And don't suggest the normal "reset the box" or "unplug it and plug it back in". Already tried that.
Question
148
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On Demand Error Code 0 - Failed to load resource
When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?
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341
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U-verse Receivers
How many receivers are included with the U-Family package? Thank you!
Question
379
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DVR/receiver loses current time. rewind history resets, recording stops
Watching live stream TV (DVR is also active, recording) during the day. The picture suddenly jumps and the time shows 1AM. There is no rewind history and the current recording ends (no surprise since it thinks it is now a different time). Subsequent recordings don't start, of course. Restarting the
Question
77
4
how to unzoom guide
my guide is zoomed in and would like to fix, also when fast forwarding also zoomed and unable to red
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260
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