U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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My remote control died

I've had this remote control for years. It finally died on me. How do I go about getting a replacement?

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new receiver, error message "AT&T U-verse TV is not available at this time...

Swapped out a wired receiver (one of 3). Now get this error message. Only option is to "restart receiver" which restarts receiver but comes back to this screen. Have rebooted receiver and home gateway multiple times. FWIW other tvs are working fine.... Internet works fine. (Also ATT). on the receive

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157

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Damaged/Old AT&T Boxes

There are several OLD metal AT&T boxes located by the street between 856 and 846 Foxfire Drive, Lawrenceville, Ga in the River Oak Village subdivision. Last year, a car wrecked into these and damaged them badly. They are fallen over, ripped open, and VERY UNSAFE. They are not in use. How do I get th

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89

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off. Is the box Friedan’s we need a new one? Or is there a fix?

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181

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Official Solution

U-verse TV + Internet issues

I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV U-basic + Su

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371

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Needing a new remote

I have asked AT&T for anew remote, given a series of crap: bad weather, availability, order was cancelled. No matter what "agent' I speak to, get the same crap! "You should get it by 2/16/23...well it is now 2/21/23. I have called, asked, and NOTHING! AT&T has become a company that does little to ca

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279

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Official Solution

loss of access

Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV and I c

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187

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Official Solution

Anynet+

Does U-verse support Anynet+?

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142

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Official Solution

Internet equipment return question

Canceled U-verse, kept internet. They are asking me to return WAP - don't I need to keep that since I'm keeping internet? TiA

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896

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Wire TV receiver power adapter

Our wireless TV receiver (VIP2500) recently failed. AT&T sent us a new one but it did not come with a power adapter, and the adapter to the old box would not fit. We returned the unit and AT&T sent another box, again without a power adapter. How do we get an adapter for this unit?

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