U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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UVerse Wireless receiver not connecting to the WAP.

My wireless receiver disconnected while watching TV. It has been restarted multiple times, the power cord disconnected, attempted to reconnect to the WAP, and now it won't reconnect or properly pwer up. Unable to RESET again. Help.

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Canceled AT&T TV / DIRECTV STREAM service

I recently canceled my directv stream service and am in the stages of boxing up 2 of the osprey units to find out that the remote(s) are missing. I have 14 days to drop off to the local USPS. What is the fee for the remotes that they’re going to charge me? It’s for the osprey C71 KW-400 set top box

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HDMI Cable

Hi folks. I purchased a 50' HDMI cable for a 2nd TV but it says no signal. When I use the cable from the 1st TV, it works fine, so it's obviously the cable I bought. It's an RCA HDMI from Menards that says its good for video and digital audio. Can you suggest where I should get the right cable? Need

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251

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Poor customer service

AT&T lacks with their customer service. Do not trust anything they say. I recently started renting in a community that only has ATT as an option. First the service guy tells me not to call and change my service or they won’t be able to install. And that att would know I didn’t get the two extra rece

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Official Solution

The power at& my U-verse box is blinking green and my tv keeps cutting off

My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s

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Returned Equipment charge

I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur

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Distance Limit on wireless receivers from WAP

Wanting to add 2 more wireless receivers for a total of 3. What’s the maximum distance from the WAP that the receiver can be used?

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221

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WAP and 2.4GHz WiFi interferrence

When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.

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Official Solution

Eero and U-verse wap

We have a spot in our house that is a good distance from our existing U-verse Wireless access point (WAP) …Would plugging a second WAP supplied by U-verse into one of my Eeros extend or strengthen the WAP signal….

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156

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The Dreaded Red X

I have had a Samsung TU69OT for 5 months and have it connected directly to the UVerse cable box using an HDMI cable. There was a power outage for 12 hours today. Once the power came back on, all three of the lights on the cable box turned on and will not go off. I have access to all the apps on my t

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