U-verse TV Equipment

My old U-verse receiver died. Att shipped a new one. It only goes to the u-verse screen. Has a message at the bottom of the TV screen: U-verse is not available at this time. Please try again later. It gives a Restart Receiver option. Then when it’s restarted, goes back to the same screen. How can I

Where and what Uverse equipment to return on my account. I have called and talked with 2 account people and never received an e-mail that was suppose to have the info in it. And yes I have checked the spam and trash folders for this e-mail and it is not there. HELP!!!!

I need a new wired U-verse receiver. How do I get one to replace the one I have

Anyone else have a tech come out to fix one of their receivers and not only not fix it but break another one.

I have U-verse TV. Connected TV to new PACE IPH8010HD-DVR. Msg on screen says Account unavailable. Restarted a few times, still no signal and same msg appears. Wi-Fi network is OK. The receiver in my other room is working fine.

Zip code 33312. We have been out of service for over 12 hours.

Anyone else have a tech come out to fix your receiver and not only not fix it but break another one?

How do I turn off the subtitles that are coming up on my TV?

Tv shows error 775.What does the video bridge look like?

The green and red lights on the front of the box are flashing. The screen is telling me to go to Troubleshoot U-verse & Internet. Restarting the box did not fix the problem.