U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Why am I being charged for returned equipment?

My wife has become legally disabled in the past 3 years and I have had to deal with AT&T over returned equipment. She opened the account and we had nothing but service problems, which is why we dropped them. They said they received the equipment we shipped from UPS store. But because I did not retur

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"Searching for Signal" every time I change channels

Replaced a TV with an older Samsung TV but every time I change channels it flashes "searching for signal". It does change the channels but the message appears every time. I have rebooted the gateway and wireless receiver.  I have tried both HDMI ports.  I have tried 3 different HDMI cable

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I can no longer record 3 non-HD shows at the same time; previously I was able to do so.

We noticed about 7 days ago that we can no longer record 3 non-HD shows at the same time. Previously we were able to do it.  Is there something we can do reset our system, or is this a problem with ATT U-verse.  When do you anticipate it being fixed?

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Want to send video to tv and audio to receiver and keep HD signal. Is this possible?

​I have a vintage stereo receiver that I want to run my sound through. If I take everything through the HDMI to the tv, then back to a digital converter into the receiver and back out to the speakers, I am thinking there will be a video/sound delay. There is no headphone jack on the TV. Can I run th

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How long does an update to Uverse DVR take to complete

Hello Everyone~ I was watching a recorded movie then took my dog outside and when I came back in there was a gear on my tv screen, which then turned into a red X. Tried all I knew to do which is a lot :( from researching on web for years with so many issues...Then I unplugged power to DVR and unp

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Want to be able to use the sound button on my ATT remote (an R66, I believe)

I disconnected the Vizio soundbar from my Samsung TV and figured out how to get the sound to come from the TV. I don't want to have to use my Samsung remote to raise or lower the sound.  What are the steps needed to be able to control the sound with my ATT remote instead?

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Hooking a ATT Uverse Streaming Box to a Mesh WIFI, not possible?

​Looking through dozens of posts here, I keep reading that the TV streaming boxes (c71kw-400, in this case) with ATT UVerse cannot connect to popular mesh WIFI networks like Deco, Orbi, Eero, etc. that might be added to the home network configuration. ​ ​In other words they *have* to connect to t

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will uverse tv work with google 1g internet.

I can only get 100mg for $50 from ATT. I like having U-verse TV and want to keep it but, I need more speed. Will my u-verse work if my internet is google fiber?

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can i set up uverse tv to a t-mobile gateway,

i want to discontinue using, landline, and internet services with ATT, but keep my uverse television package intact can i connect uverse television to tmobile ?

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U-verse guid

My U-verse overnight now won’t let me record more than 2 shows. Conflict with shows that are “no info available @“.

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