Hey there @Gfletch. We're here to help with you not being able to watch live tv through your U-verse app.
To get started, please uninstall and reinstall your app off of your iPad. This can help clear data that could be interfering with you being unable to watch live TV on your U-verse app.
Also, try resetting your password for your U-verse app to see if that helps with you being able to watch live TV on your app. Could you confirm with us if you're able to watch live TV on another device when you're using your U-verse app?
Accepted Solution
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hey there @Gfletch. We're here to help with you not being able to watch live tv through your U-verse app.
To get started, please uninstall and reinstall your app off of your iPad. This can help clear data that could be interfering with you being unable to watch live TV on your U-verse app.
Also, try resetting your password for your U-verse app to see if that helps with you being able to watch live TV on your app. Could you confirm with us if you're able to watch live TV on another device when you're using your U-verse app?
Let us know if this helps.
Robert, AT&T Community Specialist
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