annieh's profile

Tutor

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15 Messages

Wednesday, June 14th, 2023 1:00 PM

relocating a tv to another room

I would like to move my kitchen tv into my livingroom which does not have a cable connection in the wall - do I need a tech to come out to do that? If so what is the cost?

Accepted Solution

Official Solution

ACE - Expert

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28.3K Messages

1 year ago

Call CS to get a WIRELESS STB.  It does not require wiring to the DVR since it is wireless.  

If you insist that a tech do this, there is a $99 fee but it’s foolish to do that since attaching the WIRELESS receiver to the TV is simple (2 wires).

Tutor

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15 Messages

1 year ago

so it doesnt need to be attached to a cable outlet? You just plug it into an electrical outlet only?

ACE - Expert

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28.3K Messages

1 year ago

Yes.  The DVR is hardwired to the gateway.  All other receivers can be wireless.  

Tutor

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15 Messages

1 year ago

What does ATT charge for the wireless receiver?

ACE - Expert

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28.3K Messages

1 year ago

Some where around $10 a month.

ACE - Expert

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36.8K Messages

1 year ago

Unless something has changed of which I am not aware:

The Wireless Receiver will cost no more per month than a non-wireless one, but:

1) They also need to send you a WAP if you don't already have any wireless boxes, and

2) they charge a one-time fee for shipping a new wireless box of $49

Tutor

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15 Messages

1 year ago

What is a WAP? Is it something I can do myself I am pretty techno challenged

ACE - Expert

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36.8K Messages

1 year ago

A WAP is a box like a TV receiver.  You plug it in to power and connect it to the Gateway with an Ethernet cord.  That's really all there is to it.  You should place it at least 3 feet from the Gateway.

Tutor

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15 Messages

1 year ago

You lost me I have 3 tvs 1 router and just want to move 1 tv to a room that has no cable connection 

I am assuming gateway you mean my router?

Tutor

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15 Messages

1 year ago

Need some direction

Community Support

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254.4K Messages

1 year ago

Hi there @annieh, we'd be glad to point you in the right direction to set up your TV.

 

We suggest using our instructions that provide easy to follow steps to install a Wireless Access Point and U-verse TV receiver. If that doesn't help, we can have a technician come out and set it up for you.

 

Please reach out if you have any questions or concerns! We are here to help!

 

Rosey, AT&T Community Specialist 


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