U-verse TV Account

CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with

I linked to accounts and now I want to unlink them, I am not liking this option because I do not want to see the total of both accounts together.  I have tried several times to chat with AT&T but the manage my account option does not show me the option of linked accounts and/or to remove link accoun

On Monday, 05 May 2019 some personnel came out to install service for my neighbor because there are gray poles in my yard and I assume lines to be ran for people who get your service.  When AT&T came out and installed my fiber optic cable, they tore up my lawn and I paid for it since it was my servi

A "Customer Loyalty Specialist" was to return a call yesterday which did not happen.  Two weeks ago the same thing, no return call.  Yesterday I used the chat customer service which appears they cannot handle my issue; they only can sell you additional services.  (Note I have a copy of the chat from

I originally started off with At&t TV Now services before it changed over to Direct TV Stream and unfortunately I forgot my password. I have called in several times without having the issue resolved. Over and over again I was told my account is old and it was no way to retrieve a password reset.

Hello, There is a downed wire in my backyard. I spoke to DTE and Xfinity. Xfinity said it is an ATT metal strand

My bill went up really high. I called retentions. They offered me a $20 promotion which sounded nice. Unfortunately it was not. They were unable to apply it because they were getting an error message. They told me to call tech support. So I sat on hold for an hour. Never picked up. So I called reten

I can't login to my U-Verse app on my phone. At first I got an error message that the ATT Access ID is no longer supported, use U-Verse Member ID. I went to website and changed every ID that I had and it still doesn't work. Deleted app and reinstalled on phone. Will not work. What do I need to do?

Has anyone else have an extremely hard time getting a credit on a monthly bill? Why does happen every time?  They make it so difficult, and they make me feel so bad for asking! I wouldn't ask, but it was an overlook.  My promotion ended on May 10th.  I usually get a notification on m

I made the huge mistake of having DirectTV. I say this because my DirectTV refund was sent on a debit card that doesn't work. I tried activating it on the compluter and over the app.. it shows my debit card is invalid, further more, and you'll get a kick out of this, all of the phone #'s for activat