U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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The U else box(modem) is making a squealing noise!

The noise was a beeping noise, now it’s a solid squealing noise! It is VERY annoying! I have turned the box off and them on, and I have unplugged it -still the noise!!!

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88

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Account Unavailble

Our box was working just fine and all of a sudden it now says “This set top box does not match account settings” I checked all the wires and plugs and everything is plugged in. What do I do?

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117

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go back to uverse

I'm in super big trouble. I thought I had the OK to switch to Direct Stream from Uverse from my wife. Asked her multiple times and thought I got the go ahead so I pulled the plug (cord) and now am subject to her "wrath." She's ill and not very tolerant but I screwed up. She can't get some of her sho

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361

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Accepted Solution

Official Solution

U-verse member id

In order to download the U-verse app it says I need a U-verse member number rather than att I’d. How do I get it?

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379

1

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movies

My kids ordered 16$ worth of movies I didn't know about until I seen it on my bill. I just now put on parental control but is there anyway I can get that off my bill since I didn't know they ordered them?

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338

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Closed

Direct TV | Set up user id without email

I’m trying to help my family fix our tv online but we run into an issue when creating the user id. It says the only way to create it is to send a code through mail. Is there any way to add an email to an account.

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85

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Change my UVerse Bundle

I can no longer manage to change my UVerse TV Bundle on the website nor on the channel 9910. IT only allows to upgrade -  Very Poor Customer Experience!  

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104

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Closed

No service

Anyone else dealing with the fiber optic up grade that has removed my U-verse and wifi for the next 5 days?!

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51

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Want to pay old bill

How do I pay old bill from 8 years ago

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53

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Credit for frequent outages

I live in Carroll Ohio and I moved here in June. I've had three outages (most of day ) since getting att , how do I get credit. There is no human to even talk to. Really disappointing

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137

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NEED HELP?

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