U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
Property Damage Claim - Water line

I have read a few posts here about property damage going unresolved for some time, but after reaching out to different departments it appears I am still stuck. I was having an install on 11/26/16 and the technician hit my water line underneath my sidewalk while drilling for the connection. The techn

Question

2.9K

6

0

Uverse TV does not allow streaming or playback on Bally Sports App

When watching live tv or playback Bally sports app on iPhone or iPad the app states I'm "not entitled to this content". Bally says it's ATT who grants the access and Uverse states it's a third-party app problem. I have U200 and I was able to watch my regional sports team last season but not this sea

Question

5.1K

33

0

Closed

ATT HELP ME. Can I speak to a US Customer Service Rep

Att sent me to collection for not returning equipment.  I have the receipt with tracking number to prove I returned yet I cannot settle this.  The collection company is sending me to collections and no one firm ATT seams to care.     Every time I call customer service I speak to someone overseas who

Question

9.6K

4

0

Dropping u verse tv for direct tv streamming

I have uverse tv basic & unlimited internet. I want to keep the unlimited internet, cancel u verse but subscribe to direct tv stream......how do I do that??

Question

139

1

0

Closed

Billing credit

I spoke with David on Chat 8/27 who transferred me to Sam on the phone call. Sam was to issue me a credit. He said to wait a 'few days' for it to show up on line. That was 7 days ago. Still no credit is showing. What is 'a few days'?

Question

142

1

0

Unable to Stream the SEC channel

I can't stream the SEC channel through the ESPN app. I have a subscription to the SEC channel and can watch it on Uverse . I was on the phone with support for over an hour but no resolution. 

Question

520

4

0

how do I get a refund for duplicate tv services?

Att has billed me in a criminal manner and I am going to draft up 5 criminal indictments related to this abuse, as well as complain to state and federal regulators about your behavior.   They billed me for the same period of days of service (U-verse 300 and basic internet) with 2 different account

Question

100

2

U-verse app login issues

Hello everyone, On yesterday 4/20/22 I received 2 calls from AT&T staff (only after a compliant to the BBB). The first gentleman, I assume at the corporate office informed me that a tech from the U-Verse department would call me before the end of the day, well that tech actually did. He walke

Question

149

0

0

How do I place a Complaint

I am wanting to complain about the Uverse I was given the run around and given different information.  I moved out of my place and was told my account would be placed on hold and I would not have to make a payment well now, I am being given different information these representatives are rude and I

Question

705

9

0

collects-debt settlement

i was with att uverse, my account went to ics systems, we agreed to a settlement, i made my first payment 4-29-22, i was calling in to make the final payment, she said the account had went back to att. this is not fair, we made a settlement and i followed through on my part. who do i speak with toda

Question

247

1

0

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