U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)

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CBS cutting in and out

One station, Atlanta 46, CBS, cuts out constantly. It freezes for a second.  This in only one channel on all DVRs.  

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148

3

0

Red X 5 error message

I have a red X and the number 5. I've rebooted the entire system, and AT&T sent me a new receiver today, still no help. Please advise.

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1K

5

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Account not showing on myat&t app

Myat&t app now only shows my wireless account & and NOT my uverse account (internet & tv). It has always shown both in the past. How do I get the app to show uverse acct so I can pay both accounts from app?

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5K

10

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Accepted Solution

Official Solution

The sound on my tv does not work all the time

Sound is intermittent

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156

1

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Closed

AT&T Cancelled my Internet service by mistake and then made me wait three days

I am so fed up with ATT Uverse this week I just want someone to care about the horrible customer service.  I spoke to six different people including an escalation supervisor but I kept getting the run around and no urgency.  I had to keep calling them.  In the middle of it all, a tech. mistakenly DI

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1.9K

7

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Does AT&T ever pay for property damages or just ignore the situation

Does AT &T ever pay damages on property damage claims? They damaged my water line, I opened and claim and got it fixed. Now they are not reimbursing me and stopped responding? Do they ever pay ? or just wait for me get tiered and stop following up? I have sent all the photos and sent over 50 me

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1.6K

7

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At&T employees and office of the president all vindictive liars

This started with a call I made because my internet wasn't working. They didn't do anything but tell me it was working on their end. The next month I called to give them my ACP approval number. This person said she applied my credit, and raised my internet speed from the lowest to the highest. Sh

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74

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Official Solution

uverse fiberoptic internet password

Tech that installed my fiberoptic line, modem, router, asked if I wanted to change password when he hooked it up. I said I would change it later. He said that if I change it then it won't be split into a 2.4 and 5.0 setup on my wifi. If I change pword then it will auto toggle between 2.4 and 5.0 bas

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104

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Official Solution

Can't log into U-verse mobile app

I can no longer log into the U-verse mobile app on either my iPhone nor iPad. I've been logged in for about a week but today I logged out and couldn't log back in after re-installing the app on both my iPhone and my iPad. I was trying to solve other app issues and deleting and then re-installing the

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321

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Closed

Want a credit from att uverse!

I want a credit on my account from ATT U-verse for the days I'm missing NBC WRAL

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142

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NEED HELP?

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