U-verse TV Account
Learn how to manage your U-verse TV account.
7.7K
All
Question
uverse billing error terror
Several years ago I ordered a package uverse with homephone/tv/internet etc. The service man began the install. When he started to leave, we realized one service was not installed. We were confused. There was an error on the order. This was on a Friday afternoon. He had to come back on a Mon
Question
142
3
0
Cannot sign into Uverse app for last two months.
I am getting the Care code:205.4 I have changed my password multiple times. The error message says the id I am using is not set up for this service. I have verified my id several times by saying I have forgotten my id. I am using the id that has been texted to me several times. Th
Question
156
6
0
Accepted Solution
Official Solution
U-200 vs U-300
What is the price difference between U-200 and U-300?
Question
6.4K
2
0
Refund to my bank for payment that. Was put wrong acct
Made online payment of $115.87 on Jan15,2022 posted to wrong acct. Asked for money to be reversed back to my bank on Jan 17,2022. As if Feb 12,2022 I do not have my money. WHERE IS MY MONEY???
Question
208
2
0
Waiting .zzzzzBS
I paid balance in full at 4;30 pm was on the phone for 54 mi utes after payment made… I thought waiting on tech support…. Just to have him after multiple “hold on”s….. he said “ I have sent a call to the special tech & Im gonna try to get this reconnected here in a few, but it could be 24 hours!
Question
74
1
0
U-verse app (Android) not showing TV listings
Hi, I don't love it but I am using U-verse app on android for multi-years and viewing live channel on tablets. Starting last week, I am seeing days where I do not get any channel listing/guide info from my U-200 list. Thus nothing to watch. The next day it is fixed. Tried usual, uninstall, i
Question
116
5
0
SEC Network on Watch ESPN streaming not working
I have AT&T Uverse and watch live sports on ESPN website on my computer and use ESPN app for phone and Samsung TV. Games on SEC Network say Not Authorized, but regular ESPN and ACC Network games work fine. I'm also having the same problem with NBC regional sports on the NBC sports app.&nb
Question
2.3K
5
0
Over $1800 overcharged and no refund since 2020
I am current Att uverse customer and have been for over 10 years. I went to Sams and was told about Att tv. I was told I was being charged an activation fee. Turns out they saved my card and continuously charged me for a service I never received. I’ve called numerous times about this matter and have
Question
281
7
Kindness Gone Sideways
A nice man at the local store assisted my parents in lowering their costs by switching from cable to streaming; however, the cable was never turned off so they are being asked to pay for both. My mom has spoken with 6 different people to get the cable charge removed but instead ATT turned off their
Question
87
1
0
U-verse price increase
I see where U300 U-verse service will increase $8 per month a/o 1/22/2022. Will any retiree discount apply to this increase?
Question
554
5
0