
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Property damage claim
AT&T contractor cut a Tullahoma Utilities Authority fiber line at 86 Blue Sky Court , Tullahoma, TN 37388 This damage occurred on June 22, 2021. I have submitted an invoice that has never been paid. I need a claim number and an email or an address where this claim can be resubmitted. Thank you - Jam
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187
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Rewards Card
Would like to get the rewards card I was promised For signing up with TV service. I have been a long time customer with Phone and internet. Tonia (Edited to remove personal information) [email scrubbed]
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92
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Overpayment
I was forced to pay 199.00 for a service I DID NOT HAVE! AT & T refuses to give my money back!!!!
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225
3
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Uverse Rising Costs
Does anyone have any suggestions on how to deal with the rising costs of ATT Uverse? We are considering cutting cable all together due to our bill going up over $50 a month - talking to Customer Loyalty, their only answers were for us to get fiber (which we cannot - we have checked many many times)
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163
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HD Technology Fee
Have been subscribed to U200 plan for years and have questioned the HD technology fee many times. if research is done for a channel lineup for the U200 plan, it shows that any channels from 1000-1999 are HD channels. It does not inform you that in order to receive these channels that are ADVERTISED
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767
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Accepted Solution
Official Solution
The U-verse App no longer works on my iPhone
I have an iPhone 12 with update 15.2.1 and my U-verse app doesn’t work. I tried resetting my password. That didn’t help. It works fine on my iPad but it won’t work on my iPhone Any one else have this issue?
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951
4
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Called 3 times re U-verse bill, given 3 different answers, now we’re done with U-verse
So in December we called about renewing the discount on U-verse that we had had for the previous year, after receiving a bill with a higher rate. I talked to someone in the Loyalty Dept. and was given an offer that was to be $10 a month higher than the one we had the prior year. I was told that the
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154
4
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uverse app will not let me sign in
Have ATT internet and tv over the new fiber optic wire. Amazon fire tv will not let me login on live apps (espn fox sports etc..) or the Uverse App.
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673
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U-verse App Log In Issues
Since October 2021 I've not been able to log into my U-verse app. I receive an error message that says "That's not the User ID used to set up the account", which is incorrect. I've had the same user ID since 2006 and nothing has changed. When I use the "Forgot User ID" option, it provides me the exa
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659
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