U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
Refund after cancellation incorrect.

Canceled my service on June 12th and used 4 days in the month of June. Was charged over 25 dollars for the 4 days. Called repeatedly for help and assistance, still waiting on my refund almost two months later that was promised by mid-July.  Asked to correct the refund amount and said that is w

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96

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Directv stream - Premier

Hi, I am a Canadian citizen, which is considering the use of your service - Directv stream - Premier. My question is, could I set up the account as a Canadian even though I don't live in United States. I will be spending my vacation there and hoped to get in touch with You about the service that Y

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74

1

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Removing phone line and interface box from house

I am having some remodeling done to the outside of my house soon. I have tried to call customer service 4 different times with no success. I have lived in this house since 2009 and never had a landline and don't want one. I want them to come and take down the line from my house to the power pole and

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32.4K

6

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On Demand Charges for Programs I Never Scheduled

Somebody outside of my house is scheduling and obviously watching a program on demand which is charged to my account. My smart TV and both AT&T remotes require via a Pin to order a program using the on demand feature. We (Wife & Me) are the only people living in our house AND I am the ONLY o

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164

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Accepted Solution

Official Solution

Can’t sign in

Can not sign in won’t except email or pass word

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272

3

0

Closed

Giving account to a fraudulent person

Why don't you run credit before you give an account to someone? Someone has used my SS number to get an account fraudulently 3 times now.  My credit is locked and if you would make that part of your process then this wouldn't happen.  Very frustrating!!

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77

4

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Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

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1.3K

1

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How do I give positive feedback to a representative?

I was just helped by a fantastic ATT representative regarding U verse account setup. It would be great if I can provide feedback.

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89

1

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Is it possible your customer service

Your customer service is truly horrible, not the first time- your employees lie You have trained this Sr. citizen to take my blood pressure medicine prior to call your customer service  Is it possible you can (Edited per community guidelines) at this more..

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72

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Customer Service agents that are in the United States

AT&T, do you have a customer service phone number with agents that are located in the United States? I think there is communication barrier between customers in the U.S. and the agents who are not. I think they speak English pretty well, but some parts of the conversation are getting lost in transla

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4K

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