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New Member

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10 Messages

Wednesday, March 30th, 2022 1:05 AM

Ever rising bills

I have called several times and always get told sorry there are no discounts for you.....When I signed up they gave me all these discounts, when they expired the bill jumped up immediately.  So I call, they tell me to call this number, they tell me oh sorry there are no discounts available to you.   I guess it's time to either dump most of my cable or change all together.  New people get great discounts to come to AT&T, yet there are never any discounts to those that have ALL services through you.  You are just as bad as Cox Cable with the bill always expanding and never any discounts.

ACE - Expert

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28.3K Messages

3 years ago

 UverseTV is being phased out so, no, there are no discounts.

ACE - Professor

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8.1K Messages

3 years ago

I can only speak for myself, but I've gotten discounts the last many years. TBH, it's probably been 10 years (possibly longer) since I've paid full price.

I'm currently in $30 off U-200 and Internet 1000 for $60 (my regular price) with an additional $20 off for 12 months. This last discount was re-added last summer after it had expired a few months prior.

Call up and let them know that (name provider) is offering you a really good price to sign up with them. Ask for cancelations or retentions.

Community Support

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254.4K Messages

3 years ago

Hi, ! We're here to help! Let's review your billing and search for discounts available to you!

 

You're currently interacting with Wireless Billing Support. Allow us to transfer your case over to the appropriate support. Once they receive your case, they will reach out to you in order to further assist. Hang tight and thank you for your patience!

 

Jonye, AT&T Community Specialist


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