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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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AT&T is terrble.

AT&T was once a very good company that really had gotten bad over the last couple decades. So was DirecTv. A good company with very good customer service.Until AT&T took over.Employees and customers alike saw the terrible results of a Liberal, woke company that just decided which news channels we co

Question

498

6

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unauthorized programs on my service

I did not order brazzers tv or regional sports fee on my service and i would like them removed asap. If and delays please notify me asap thank you

Question

313

1

0

NBA League Pass not Streaming

Hi there - I am unable to stream NBA league pass on any device when selecting DirectTV as the provider. I've tried to resolve with both DirectTV and NBA ap and both unsuccessful. Thinking about just dropping DirectTV, asking for a refund to direct TV and buying through the NBA Ap.

Question

1.2K

4

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blackout credit how do i assure that i receive it

I have attempted to apply for blackout credit of $10, for loss of local channels due to contract dispute between DirecTV and local station owners, but credit has not shown up on my latest billing.

Question

627

3

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Denied

Why didn't the representative for directv protection plan premier not explain that cracks on my laptop from mishaps aren't covered? When you go on line it says and I quote "Mishaps happen" I filed a claim and it was denied for this reason.

Question

269

2

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Daily Calls from 855-622-7808

Hello - I receive daily call from the number above from someone stating to be from DirecTV. I am a DirecTV customer so I stayed on the line the first time and listened to their pitch. in short, they offered to give me two premium channels (to thank me for my continued loyalty) at no cost to me. I re

Question

260

3

0

Customer Service Bait and Switch?

When someone speaks with "Win-back" and reactivates an account disconnected because they are old an unable to pay 200 plus per month, various promises are made to regain a customer. A price is offered and a time-frame specified. All the channels are discussed. Then, the customer agrees, and tries to

Question

255

1

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How do I get the max ap updated

update max ap

Question

212

2

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Reward card

Have you guys mailed my 200.00 reward card. I have not gotten my reward card. Just to know what going on as to why I haven't got my reward card. Please let me when I will get my card.

Question

208

2

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Accepted Solution

What's the best way of getting a tech to show up? (On the verge of leaving DirecTV after 24 years)...

I loved, loved, LOVED DTV when I signed up in 2000. We live in a small town and had no cable options on our road at the time, so DirecTV was a total TV savior. I appreciated the customer service + technical support. Whenever I would call them, they always had special offers and every season gave me

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804

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NEED HELP?

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