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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
credit card charge
Why is there a $400.00 charge on my credit card. This site is where I was directed.
Question
199
3
0
Complaint on billing
I had 2 Directv accounts- NJ and Florida. A year or so ago I was going to cancel the Florida account. Customer loyalty gave me the NFL ticket for free in NJ and suggested I upgrade the equipment, as an enticement , which I did. As everyone knows the NFL ticket was lost, and I just cancelled my Flori
Question
200
10
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Equipment charges on a closed account
The most recent DIRECTV bill shows charges for unreturned equipment. All of the equipment associated with the account was returned at the same time to FedEx as per instructions. I have a return receipt for some of the equipment. Finding customer services contacts has proven to be fruitless.
Question
158
2
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Price Increase after 12-month Discount
So a month ago, I received an email from DTV stating that I would be receiving a $10 credit on my bill for the next 12 months. So I would save $120 for the year? Great, huh? I figured DTV was FINALLY doing something to help customer retention. So that lasted one billing cycle, and then DTV increased
Question
671
7
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201 error
I’ve tried everything, creating a new password. Uninstalled and reinstalled app.
Question
158
1
0
Recover DirecTV service
What must I do to recover my DirecTV service? I have two (2) TVs of which one (1) TV operates with about 60 vertical lines that interfere with my viewing.
Question
168
4
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Equipment charges on a closed account
I returned all my equipment as instructed to a FedEx location and received a turned confirmation email with only one devise listed. Now charges appear on the closed account for returned equipment. Getting to someone in Customer Service to assist has been impossible so far. Suggestions?
Question
141
2
0
Closed
Directv CEO email address
I have been out of service for a week and a half, and have had one technician visit and three missed appointments. After spending hours on the phone with the off shore call center, I want to write an email to the CEO, who I believe is Bill Morrow. Anyone have his business email address?
Question
2.6K
6
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