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Latest Conversations
Trying to Understand why my bill went $80
I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro
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Satellite Account
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early termination fee
If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?
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Satellite Account
12
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Accepted Solution
ABC STL region brief video lag persistent
I have a Directv Satellite Dish for years in the St. Louis region in Illinois. Recently, we've noticed a video glitch/skip that is occurring persistently. Audio is never disrupted, but the video picture will freeze a split second and then jump right back in sync with audio. This occurs about every 1
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Watching on Satellite
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my new Directv remote will not turn off my T V, it turns off my genie & brings up my tv apps, try again & same thing happens.
my new DirecTV remote will not turn off my TV, it does turn off the menu & then brings up the TV apps....I have tried several times, but same thing happens
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Satellite Equipment
30
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Most direct (best) way to activate a new HR54 Genie
After the hard drive in our 5 year old HR54 failed several days ago, I've now just received (from Directv) a new (to me) HR54-500C-R. I have tons of notes from the last time I activated the previous box 5 years ago but right out of the gate, I had problems back then that I'd like to avoid if possibl
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Satellite Equipment
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unable to cancel service
I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent
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Satellite Account
20
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Internet
I was told today that they could not replace my box because I do not have internet. We have never had internet and we have had DirecTV for 15 years. Is this true?
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Satellite Equipment
17
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Santa tracker
I understand santa tracker was not on last year but I was wondering if the problem changed. If so will santa tracker be on this year of 2025?
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Watching on Satellite
41
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Closed
Vizio smart TV install to DirecTv
After all set-up, Remote works all except turning TV Off. Will turn on, etc. but not off. Calling DirecTv they had no answer or help
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Satellite Equipment
2K
9
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Accepted Solution
Remote rc73 auto changing volume
I have the Genie rc73 and a Denon avr-x1800 receiver. When changing channels or pressing select/exit/info buttons the volume goes up or down on its own. I tried re-programming the remote to my Samsung TV and Denon receiver but still have the same problem. I have reset the TV, the AVR, and Genie mini
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Satellite Equipment
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