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Trying to remove receivers from our account that came in RV that we sold.

I have had 4 receivers on my account for years that we no longer have because they came in 2 RV's that we purchased built into the cabinets. No way to remove them and we sold them 4 and 2 years ago. Now they want to charge me for not returning equipment that I never signed a lease on, just added to

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Direct TV Satellite user trying to stream

I am trying to stream to my samsung TV. I have the Direct TV streaming app installed.  When I log into it using my satellite user ID and password, I get an error code 201 - saying my user ID or password are incorrect.  I have confirmed they are correct by signing into my Direct TV account

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CBS Freezing

When watching CBS, the picture will freeze while the audio continues. It only lasts a second or two, but is very distracting.

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275

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Freezing on channel 3 CBS

When watching CBS here in Michigan the channel will freeze for 3 ton5 seconds. It does not happen on any other station. 49056 is the zip code.

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Closed

freezing picture

We have an older activated dvr receiver. Recently, the picture been freezing often. We checked the connections indoors and outdoors and everything is fine.  Could it be we need a new card? If so, how do we get one?

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Pay Bill Online

I want to pay my bill online but none of the links on your Website work, All I get is an error message.

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"Are you saying my Genie Mini went out for ☕ without telling me?"

Well, maybe not that drastic. It could just have been the wireless video bridge. Follow these steps to restore the connection.

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Gemini remote not controlling on/off of Samsung TV.

Gemini remote controls the Direct TV control box just fine. On/off to the control box no problem, channel selection no problem. Gemini also controls TV volume. Gemini will not control the on/off of my Samsung TV. Tried fixing this may times without success. Tried to enter the Samsung model number m

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No HDMI port on my TV

We have an older flat screen TV that lacks an HDMI port for the Direct TV Gemini to plug into, Our TV is built into a wall cabinet, so there is no way to access the back of this TV. There are We were told by a DirectTV rep that we'd need a converter. We have various female ports on the front of the

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How to Add an Osprey/Gemini CW71 Box to Satellite

I have followed the instructions from this post and get to Step 4 and have found no way to add the box as a client: Good evening everyone! After much research and struggle, I’ve finally been told of a way to get the Gemini C71KW-400 boxes for STREAM use to be used on satellite, perfectly fine. This

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