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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3448)

Accepted Solution

Billing issues

Where/how do it report unauthorized additions to my account?

Question

187

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How to file a complaint?

Hello, I was supposed to receive a $200.00 gift card for making the switch. It never came in the mail and no email came regarding it. So I started calling Directv and this is what happened. I got the run around being told to call reward and rewards said to call DIRECTV. This continued for months wit

Question

147

2

0

Paramount + Showtime

We have Showtime on our Direct TV package and we are paying for Paramount+ subscription. How do I avoid the double charge for the package? Should I cancel the Paramount+ subscription? When does the Direct TV change take effect?

Question

471

5

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Accepted Solution

Not my account.

Where do i find the form to fill out for: Not my account.

Question

184

3

0

Closed

Suspensions

Im DONE with directv, they repeatedly suspend my service, AFTER i pay my bill, and will not remove the charges, IVE BEEN WITH THEM FOR OVER 20 YEARS AND THIS YEAR THEY START DOING THIS CRAP, 1 guy even told me he was notating my acct to have thwm take the charges off since it wasnt added yet, and wh

Question

606

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What is owed after cancellation

I allowed my DirecTV service to be suspended because my TV wasn't working and I wasn't using the service. I formally cancelled my service a few months later, but was told there was a significant past due balance. It seems they want to charge me for the months that the service was suspended, even tho

Question

1.2K

5

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payment made through western union

i made a payment on december 6th at walmart through western union why hasn;t showen up on my account yet i have the tracking number and it shows directv hasn't got it yet and posted it to my account

Question

192

2

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why won t my account load up

When I go to your web site to pay my bill, my account won't load up.

Question

140

2

0

Received my reward card can’t activate

I received my directv visa rewards card in the mail today. So when I go to activate it by phone it keeps saying the 3 digit cvv code is incorrect. Ok now… so I go online try to activate and it says there is an issue with my card and can’t activate. I just received this card. One of the reasons for s

Question

346

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Accepted Solution

XTRA ALL INCLUDED channel lineup

I have XTRA ALL INCLUDED package. That package is not listed on the available PDF and when I go to my account I can't click on the package for a full description. How can I get a channel lineup for this package?

Question

5.5K

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NEED HELP?

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