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Satellite Account
Learn how to manage your Satellite account.
3.1K
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Question
Direct tv app cannot find reciever
Ongoing issue, already replaced the genie per dirct tv, that did not solve the issue, receiver is connected to the same home wifi network, all direct tv receiver option work, just the app can't find it ( its grayed out)
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910
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Accepted Solution
Missing some sports channels
I have the sports pack add-on. I am getting the error code 721 for the following channels: ESPNU, ESPN News, SEC Network, NHL Network, Tennis Channel, Golf Channel and Willow. I was receiving all of these channels up until net week, and I just double checked and they are all listed as included with
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1.2K
4
0
Closed
Mailing list to a dead person
Hi! I have called, 20 times. My mother is dead and I keep getting mail for her for direct TV. I hate seeing her name in my mail as it makes me sad. I so need help!
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223
4
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26 year customer
I have had directv for 26 years. Over the past 6 months i have removed multiple movie channels, lost fox for a while and now have lost NBC for who knows how long. The amount I am paying after removing multiple channels is $55 more then a new customer receives for the same package i have plus ALL of
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309
6
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Pending Cancellation for 3 Months
I tried cancelling my service after being a Directv customer for 15 years. I was told I should see a refund in 4 to 6 weeks from when the equipment was turned in. In September I received a new bill stating I still had services. I then called Directv spoke to someone in loyalty who told me my account
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254
2
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Unable to Login. I keep getting told I'm using AT&T Account
I want to update my subscription because the prices have gone through the roof. I'm trying to login to see other options, but my login keeps telling me I'm using AT&T account and not DIRECTV account. This is the same one I used years ago. No tech support person responds to email enquiries either. Pl
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216
1
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Stupid billings/charges
Since I have been dealing with figures all my life I want to ask a VERY STUPID question(s). Since we have been unable receive service from our glorious (vampires after blood ) Directv providers, are we the CUSTOMERS (who pay for this crap) going to get credit for shows/channels we have been unable t
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206
3
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Can't log into app today, but could yesterday
I didn't change anything and today when trying to use the direct TV app, I was logged out and when I tried logging in I get a care code 200 error. On two different phones. I know that's the right password too and it was fine yesterday. No idea what to do. Any suggestions?
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142
1
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no local channel
can't watch my local channel NBC if everyone cancel directv they would negotiate a raise with nexstar, bill just increased in November for what?
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232
5