Satellite Account

Why didn't the representative for directv protection plan premier not explain that cracks on my laptop from mishaps aren't covered? When you go on line it says and I quote "Mishaps happen" I filed a claim and it was denied for this reason.

My bill has gone up over $60 a month the last six months. I was receiving some kind of discount and it must have fallen off. I have called customer service multiple times to get my bill back to a reasonable amount with no one willing to help me. I have been a loyal customer for several years. I feel

i went to nba.com/watch to watch league pass. choose directv as my provider and i still see that i have to pay for subscription so i chatted w/ their support they said it's on directv side so i went to dtv support they said i should be able to view games on my dtv app using watch now feature even if

Hello - I receive daily call from the number above from someone stating to be from DirecTV. I am a DirecTV customer so I stayed on the line the first time and listened to their pitch. in short, they offered to give me two premium channels (to thank me for my continued loyalty) at no cost to me. I re

When someone speaks with "Win-back" and reactivates an account disconnected because they are old an unable to pay 200 plus per month, various promises are made to regain a customer. A price is offered and a time-frame specified. All the channels are discussed. Then, the customer agrees, and tries to

This has happened twice, once in November 2021 and again in December 2022. When having difficulty with tv reception or signal loss I called number on screen with error code. Got a person who insisted my equipment was obsolete and sent repair person out. This was on two separate occasions. On both oc

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I'm about to be charged for HBO MAX but can't use the service since my tv is too old to allow that app. Chat has no one available and the phones keep sending me to people with accents I can't understand. How do I remove HBO MAX since you can't do ANYTHING online like hitting the remove button since

Have you guys mailed my 200.00 reward card. I have not gotten my reward card. Just to know what going on as to why I haven't got my reward card. Please let me when I will get my card.

I loved, loved, LOVED DTV when I signed up in 2000. We live in a small town and had no cable options on our road at the time, so DirecTV was a total TV savior. I appreciated the customer service + technical support. Whenever I would call them, they always had special offers and every season gave me