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Satellite Account
Learn how to manage your Satellite account.
4.5K
All
Question
Reward card
Have you guys mailed my 200.00 reward card. I have not gotten my reward card. Just to know what going on as to why I haven't got my reward card. Please let me when I will get my card.
Question
150
2
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Accepted Solution
What's the best way of getting a tech to show up? (On the verge of leaving DirecTV after 24 years)...
I loved, loved, LOVED DTV when I signed up in 2000. We live in a small town and had no cable options on our road at the time, so DirecTV was a total TV savior. I appreciated the customer service + technical support. Whenever I would call them, they always had special offers and every season gave m
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406
4
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Lack of full disclosure
I would NOT recommend Directv to anyone. First of all they are sneaky and do not fully disclose information. 1) when I inquired about cable services the sales people sold me on a promotion so I agreed. What was not disclosed to me about the deal while I was on the phone with the sales representativ
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241
4
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AT&T Internet DirecTV Bundle, Can't Manage/Log In To DirecTV
We have the AT&T Internet DirecTV Bundle. We're in an apartment and connect our TV box to our router (we may have DirecTV stream, but our bundle doesn't include stream in its titling nor in our billing as far as we can tell, more on that below) We want to manage our DirecTV subscription - i.e.
Question
451
3
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Pay For View
Boxing show ordered 4/22/2023. We are 76 years old, plus dog and alone. Had Directv for 25 years and never ordered a Pay For View. How can this happen? Nancy in Florida
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274
12
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Collections for a charge that isn't mine
I received a collection letter for $500 owed to DirectTV, but it was not mine, it was for my rental tenant that has since moved out. I called AT&T, but the agent is confused, and wants me to call their Fraud department, which will not answer the phone, but sends me to a webpage! How can AT&T
Question
195
1
caller ID showing on TV screen
I accidently disabled caller ID on my Genesis receiver and I want to enable it but dony know how
Question
854
5
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Total Choice Grandfathered Package
Where can I find a list of the channels included in my Total Choice package which has been grandfathered.
Question
1K
10
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protection plan question
I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan a
Question
664
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