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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Equipment charges on a closed account

The most recent DIRECTV bill shows charges for unreturned equipment. All of the equipment associated with the account was returned at the same time to FedEx as per instructions. I have a return receipt for some of the equipment. Finding customer services contacts has proven to be fruitless.

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216

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Channel 338

Why can’t I get Chanel 338 on my Directv mobile cell phone? iPhone.

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202

4

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Price Increase after 12-month Discount

So a month ago, I received an email from DTV stating that I would be receiving a $10 credit on my bill for the next 12 months. So I would save $120 for the year? Great, huh? I figured DTV was FINALLY doing something to help customer retention. So that lasted one billing cycle, and then DTV increased

Question

915

7

0

Remote control

Still not working follow the instructions

Question

185

1

0

201 error

I’ve tried everything, creating a new password. Uninstalled and reinstalled app.

Question

213

1

0

Recover DirecTV service

What must I do to recover my DirecTV service? I have two (2) TVs of which one (1) TV operates with about 60 vertical lines that interfere with my viewing.

Question

260

4

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Equipment charges on a closed account

I returned all my equipment as instructed to a FedEx location and received a turned confirmation email with only one devise listed. Now charges appear on the closed account for returned equipment. Getting to someone in Customer Service to assist has been impossible so far. Suggestions?

Question

202

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Accepted Solution

Billing issues

Where/how do it report unauthorized additions to my account?

Question

264

7

0

How to file a complaint?

Hello, I was supposed to receive a $200.00 gift card for making the switch. It never came in the mail and no email came regarding it. So I started calling Directv and this is what happened. I got the run around being told to call reward and rewards said to call DIRECTV. This continued for months wit

Question

202

2

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Paramount + Showtime

We have Showtime on our Direct TV package and we are paying for Paramount+ subscription. How do I avoid the double charge for the package? Should I cancel the Paramount+ subscription? When does the Direct TV change take effect?

Question

602

5

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NEED HELP?

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