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Satellite Account
Learn how to manage your Satellite account.
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Question
Voluntarily Suspend Account scam
In February I tried to cancel my account. The customer service rep kept me on the phone so long that I finally relented and agreed to voluntarily suspend my account. I have been getting bills for $0 for the last 10 months. Then this month I get one for over 100% more than I was paying. No notice tha
Question
217
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Accepted Solution
NOT FAIR!!! Gifted 2023-2024 Center Ice for Sports Fans
My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all
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200
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credit card charge
Why is there a $400.00 charge on my credit card. This site is where I was directed.
Question
216
3
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Complaint on billing
I had 2 Directv accounts- NJ and Florida. A year or so ago I was going to cancel the Florida account. Customer loyalty gave me the NFL ticket for free in NJ and suggested I upgrade the equipment, as an enticement , which I did. As everyone knows the NFL ticket was lost, and I just cancelled my Flori
Question
217
10
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Equipment charges on a closed account
The most recent DIRECTV bill shows charges for unreturned equipment. All of the equipment associated with the account was returned at the same time to FedEx as per instructions. I have a return receipt for some of the equipment. Finding customer services contacts has proven to be fruitless.
Question
169
2
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Price Increase after 12-month Discount
So a month ago, I received an email from DTV stating that I would be receiving a $10 credit on my bill for the next 12 months. So I would save $120 for the year? Great, huh? I figured DTV was FINALLY doing something to help customer retention. So that lasted one billing cycle, and then DTV increased
Question
745
7
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201 error
I’ve tried everything, creating a new password. Uninstalled and reinstalled app.
Question
172
1
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Recover DirecTV service
What must I do to recover my DirecTV service? I have two (2) TVs of which one (1) TV operates with about 60 vertical lines that interfere with my viewing.
Question
187
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