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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3188)

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Not Receiving Emailed Statement Each Month

Hello there, Since DirecTV took over our AT&T cable account, I have not received emailed statements each month. Because I split my bill with my roommate, I would like to be able to forward her the bill each month so she has her own backup/copy of the bill she's paying half of. I've called to request

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163

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0

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Dispute with Local Channel providers

Direct TV has several local channels including ABC CBS and now FOX. These stations provide local news sports etc. really the backbone of the local information that keeps a community safe. Direct TV is in a contract Dispute with Nexstar who owns or controls those channels. I have lost three of my fav

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1.9K

16

Accepted Solution

DVR Playlist

I can’t access my downstairs recorded DVR playlist from my genie that’s upstairs in my master bedroom I’ve tried pressing the red button on both downstairs and upstairs devices not sure why this is it was working and showing up now the playlist from downstairs isn’t showing up on the Genie upstairs

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124

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Pay my bill

cant find my account number

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5.8K

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Official Solution

remove channels

How do I remove channels from my lineup? DirecTV says to go to manage my package, view my lineup, and click 'add' or 'remove' next to the appropriate channel. There is no option to do that when I get there. In fact, there seems to be no way to view my personal lineup as it exists in my package, just

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3.3K

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Official Solution

Closed

My paper bill

keep my paper bill coming.

Question

253

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Genie 2 DVR question

Thank you folks for the help; I had a Genie 2 via satellite installed a week ago and everything is connected to the internet. I have tried WIFI and Ethernet for this problem.. The whole point of me getting DTV was so I could watch my DVR recordings remotely but they aren't showing up online. In the

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146

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Bring a Friend, get up to $500 in E-Gift cards! DIRECTV now has a Refer a Friend program.

-- The new referred friend clicks the unique referral link they receive from the existing customer and enters their information. - Customers may choose one of the following retailers: Amazon, Home Depot or Walmart.

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257

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Unable to log in to directv account code 201

I am getting error message that my user ID or password are incorrect but they are not. I try resetting password anyway. Stil can't log on. Have cleared cookies. Tried different browsers on laptop and phone. Trying to log in and pay my bill.

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144

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Trying to reach a specific DIRECTTV customer service representative

Hi - I spoke with Sasha-Kaye back in October. She said she'd call me back in 11/15 (yesterday) which she did but unfortunately I was not able to pick-up the call. How do I get a hold of Sasha? She needs to make some adjustments on my account based on our last phone call in October.

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207

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