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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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rewards card

I received a visa rewards card for $200 from switching to direct from dish. I tried to use it and found out someone put fraudulent purchases on it in another state. who can help e?

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223

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REFUND never received

I was over charged 198.00 for service visits that never happened. I called, chatted a dozen times and was promised a refund -and the refund has never shown up on my account.

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166

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Charged 3 times for 1 Service Call

I only had one visit but got charged for 3? Was told over the phone and in chat repeatedly that the fees would be refunded but nothing has been done in 2 weeks! chat: Hi there!, As requested, here’s your recent chat transcript. Please do not reply to this message. All replies are automatically delet

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213

6

0

WORST COMPANY EVER.

AT&T/DirectTV is the worst company I have ever been a customer with. My bill drastically changed and when questioned I was told "I was lied to by a third party provider who set up my account." Unbeknownst to end customers, DirectTV can direct you to third parties to set up your account and then not

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279

4

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Direct Tv

Been a Direct TV customer for over 20 years. Just raised my price --- refused to keep me at my current rate --- would have been a difference or only 12 dollars. New customers are getting huge discounts --- they do not seem to care if you leave -- any advice

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770

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Accepted Solution

Getting a $200 card for signing up to DIRECTV

Signed up in May 2023. Never got an email or anything about the redemption of the card called once told me to wait so I waited and called now told me I was out of date that there was nothing they could do for me the reward center sent me back to the main customer service one big circle. With no resu

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357

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Accepted Solution

Not Receiving Emailed Statement Each Month

Hello there, Since DirecTV took over our AT&T cable account, I have not received emailed statements each month. Because I split my bill with my roommate, I would like to be able to forward her the bill each month so she has her own backup/copy of the bill she's paying half of. I've called to request

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204

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Accepted Solution

DVR Playlist

I can’t access my downstairs recorded DVR playlist from my genie that’s upstairs in my master bedroom I’ve tried pressing the red button on both downstairs and upstairs devices not sure why this is it was working and showing up now the playlist from downstairs isn’t showing up on the Genie upstairs

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174

3

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Pay my bill

cant find my account number

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6K

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Accepted Solution

Genie 2 DVR question

Thank you folks for the help; I had a Genie 2 via satellite installed a week ago and everything is connected to the internet. I have tried WIFI and Ethernet for this problem.. The whole point of me getting DTV was so I could watch my DVR recordings remotely but they aren't showing up online. In the

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221

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NEED HELP?

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