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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3448)
Lack of full disclosure

I would NOT recommend Directv to anyone. First of all they are sneaky and do not fully disclose information. 1) when I inquired about cable services the sales people sold me on a promotion so I agreed. What was not disclosed to me about the deal while I was on the phone with the sales representative

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253

4

0

AT&T Internet DirecTV Bundle, Can't Manage/Log In To DirecTV

We have the AT&T Internet DirecTV Bundle. We're in an apartment and connect our TV box to our router (we may have DirecTV stream, but our bundle doesn't include stream in its titling nor in our billing as far as we can tell, more on that below) We want to manage our DirecTV subscription - i.e. add p

Question

479

3

0

Pay For View

Boxing show ordered 4/22/2023. We are 76 years old, plus dog and alone. Had Directv for 25 years and never ordered a Pay For View. How can this happen? Nancy in Florida

Question

284

12

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Collections for a charge that isn't mine

I received a collection letter for $500 owed to DirectTV, but it was not mine, it was for my rental tenant that has since moved out. I called AT&T, but the agent is confused, and wants me to call their Fraud department, which will not answer the phone, but sends me to a webpage! How can AT&T change

Question

199

1

caller ID showing on TV screen

I accidently disabled caller ID on my Genesis receiver and I want to enable it but dony know how

Question

933

5

0

Total Choice Grandfathered Package

Where can I find a list of the channels included in my Total Choice package which has been grandfathered.

Question

1.1K

10

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Disabled Veterans Discounts

Do you offer Discounts for disabled veterans

Question

284

2

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protection plan question

I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan a

Question

704

16

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Local station removed over a contract.

On November 30, Directv removed my local CBS station, WBNS, over a contract negotiation. This is distressing as this is my primary station that I watch. I hope both sides are negotiating fairly. I feel like I’m paying a bill and getting no services.

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1.1K

6

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Accepted Solution

Disconnected services

Must read all documentation with DIRECTV. First I had two accounts with this company. On 11-15-23 I called to cancel one account because the account owner passed away on 11-9-23. So, on 12-27-23 I called to inquiry about the second line of service at another location because there had not been any s

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372

6

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