Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

4.5K

(4547)
J
Voluntarily Suspend Account scam

In February I tried to cancel my account.  The customer service rep kept me on the phone so long that I finally relented and agreed to voluntarily suspend my account.  I have been getting bills for $0 for the last 10 months.  Then this month I get one for over 100% more than I was pa

Question

199

7

0

Accepted Solution

NOT FAIR!!! Gifted 2023-2024 Center Ice for Sports Fans

My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all

Question

185

2

0

credit card charge

Why is there a $400.00 charge on my credit card. This site is where I was directed.

Question

195

3

0

Complaint on billing

I had 2 Directv accounts- NJ and Florida. A year or so ago I was going to cancel the Florida account. Customer loyalty gave me the NFL ticket for free in NJ and suggested I upgrade the equipment, as an enticement , which I did. As everyone knows the NFL ticket was lost, and I just cancelled my Flori

Question

192

10

0

Equipment charges on a closed account

The most recent DIRECTV bill shows charges for unreturned equipment. All of the equipment associated with the account was returned at the same time to FedEx as per instructions. I have a return receipt for some of the equipment. Finding customer services contacts has proven to be fruitless.

Question

154

2

0

Channel 338

Why can’t I get Chanel 338 on my Directv mobile cell phone? iPhone.

Question

144

4

0

Price Increase after 12-month Discount

So a month ago, I received an email from DTV stating that I would be receiving a $10 credit on my bill for the next 12 months. So I would save $120 for the year? Great, huh? I figured DTV was FINALLY doing something to help customer retention. So that lasted one billing cycle, and then DTV increase

Question

641

7

0

Remote control

Still not working follow the instructions

Question

135

1

0

201 error

I’ve tried everything, creating a new password. Uninstalled and reinstalled app.

Question

154

1

0

Recover DirecTV service

What must I do to recover my DirecTV service? I have two (2) TVs of which one (1) TV operates with about 60 vertical lines that interfere with my viewing.

Question

166

4

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...