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Thursday, January 25th, 2024

Early termination fee error

Why am I being charged for 9 months when I only have 8 months left on my contract?

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ACE - Expert

 • 

6.5K Messages

2 years ago

Contact DirecTV directly. This is just a customer forum - not support. No one here has access to accounts.

ACE - Expert

 • 

23.2K Messages

2 years ago

Call DirecTV and verify your contract date.

Be aware only active months count towards service agreement completion. Any months in which you had a voluntary suspend, or turned off for past due, do not count.

(also moved from STREAM to satellite forum)

(edited)


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