You should login to directv.com to learn about your bill as well as payment information. If it doesn’t work, please provide the error code/care code. Also, why are you logging in through AT&T, is your DIRECTV service bundled with AT&T services? All DIRECTV accounts should have been migrated to the directv site now for login. If not, you should call DIRECTV (number in my greeting below) and say ‘sign-in help’ to the robot so that you can be sent to an agent that can assist you.
@nedley, we're sorry to hear that you're unable to see your bill. We're sending you a DM to take a closer look into this together. Luna, DIRECTV Community Specialist.
detuch254
ACE - New Member
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5.2K Messages
1 year ago
You should login to directv.com to learn about your bill as well as payment information. If it doesn’t work, please provide the error code/care code. Also, why are you logging in through AT&T, is your DIRECTV service bundled with AT&T services? All DIRECTV accounts should have been migrated to the directv site now for login. If not, you should call DIRECTV (number in my greeting below) and say ‘sign-in help’ to the robot so that you can be sent to an agent that can assist you.
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nedley
Contributor
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6 Messages
1 year ago
Yes I was bundled.
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nedley
Contributor
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6 Messages
1 year ago
When I attempted to go to DIRECTV. All I get is an error message . Some one at ATT or direct dropped the boat.
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nedley
Contributor
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6 Messages
1 year ago
Or ball whatever.
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detuch254
ACE - New Member
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5.2K Messages
1 year ago
What error message specifically?
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ICHYWT
Former Community Manager
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305 Messages
1 year ago
Let me see if I can grab some support for you to look into your account
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nedley
Contributor
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6 Messages
1 year ago
All taken care of.. thanks for your time and support.
Ned
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DIRECTVhelp
Community Support
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255.3K Messages
1 year ago
@nedley, we're sorry to hear that you're unable to see your bill. We're sending you a DM to take a closer look into this together. Luna, DIRECTV Community Specialist.
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