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Tuesday, June 9th, 2020 5:05 PM

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Service termination charges

I was told this morning that I had to wait till July 4th to terminate my service since the bill had already been sent out, I wanted to disconnect on 6/10/20. How is this possible? Where does it say that I have to pay till July 4th just because the bill was in the mail? This is an extra $100.00 for a service you tell me I can't termiante.

ACE - Expert

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28.3K Messages

4 years ago

You can cancel on any day but ur bill is not pro-rated. Perhaps July 4 is the final day of your billing cycle.

Check your bill (paper or online) for the exact dates. If you cancel mid-cycle, you are still responsible until the last day.

(edited)

9 months ago

I have been harassed repeatedly by Direct TV. My contract was over so I cancelled, March 19th I was sent the boxes to send their boxes and hand units back. On April 19th 2022 I sent them back> I have a receipt. I then get a bill for $444.93. I havent to this date got a explanation as to why. First it was because I didnt return equipment. Now its service charges. IM FED UP. I continue to get harassing phone calls. Sue me! And Im going to sue you!  


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