New Member
Direct TV Current Customer Dissatisfaction!
Why does Direct TV NOT OFFER continued reduced prices to keep customers? I have had to quit Direct TV twice before when my bill was going to increase and then after I cancelled and got a new service, they called me back and offered me a deal. Why don't you want to keep your current customers and only offer deals to new customers? It is a bad practice that has been in place for all the years I have been a customer. I talked to two different people who just COULD NOT find any offers to keep me. So now I have to have more holes drilled in my house and go with DISH or Xfinity.
Help me try to understand why they do not value LOYALTY!
Constructive
Employee
•
34K Messages
4 years ago
@Juniper
0
0
shannon02
ACE - Expert
•
20.6K Messages
4 years ago
AT&T's CEO has stated months ago there will be no more discounts for existing customers.
(edited)
0
0
basfarmer
4 Messages
9 months ago
How do I get an email for direct Tv fir a complaint. A rep called me and made an offer for 3 months of HBO and then when it never got added. I had to call back in, they then said I was not eligible for the offer.
disgusting and ready to cancel Direct TV
Sue
Iowa
0
0
basfarmer
4 Messages
9 months ago
I feel that IF A REP CALLS YOU AT home and gives you an offer, DIRECT TV SHOW HONOR IT!
1 hour of my evening wasted.
Sue
Iowa
0
0
basfarmer
4 Messages
9 months ago
Can I please have an email that I can report Fraud on Direct TV?
Sue
Iowa
0
0
shannon02
ACE - Expert
•
20.6K Messages
9 months ago
Just because the caller id says it is from DTV and the person is saying they are DTV doesn't mean they are not scammers.
0
0