1 Message
Can't view bill on directv.com
I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV. We no longer have any active services with ATT either. I was on the phone for over an hour being bounced around with 3-4 different agents/numbers and was told the system was updating and they didn't know how long it would be, but it should be about two weeks. Ever since ATT and DirecTV merged, I haven't been able to view my bill properly online. Now that they split off from each other, it's still a mess that hasn't been fixed. Can someone help?
DIRECTVhelp
Community Support
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254.4K Messages
9 months ago
Hello there, we are sorry for the experience you had over the phone and for the inconvenience of seeing your DIRECTV bill. Please see your private note to take a closer look at your case. Jhonny, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
9 months ago
AT&T sold off 30% of DTV a year or so ago and the new partner has moved everything back to them and is handling the day to day operations.
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